Executive Office Manager and Sales Leader

Nicole Perkins

Jacksonville, FL ***** +1-904-***-**** **************@*****.***

Professional Summary

Organized and detail-oriented Executive Office Manager with extensive experience overseeing office operations, staff supervision, and budget management. Demonstrated leadership as President of a construction company and owner of a cleaning business. Skilled in administrative support, customer service, and sales, with proven ability to coordinate teams and ensure efficient, high-quality results across multiple industries. Work Experience

Telemarketer/Sales

InMarketSolution Remote

June 2017 to Present

• Cold called general managers at car dealerships to sell advertising, generating new business opportunities.

• Sent emails and set appointments for future callbacks, maintaining a robust sales pipeline.

• Leveraged persuasive abilities to engage potential customers and drive sales through effective phone interactions. Executive Office Manager

MJL Contractors Boca Grande, FL

June 2023 to March 2025

• Managed day-to-day office operations, ensuring smooth functioning by providing administrative and operational support, coordinating meetings, and streamlining office processes. Executive housekeeper

TMJ Management Boca Grande, FL

March 2018 to August 2021

• Oversaw and managed all housekeeping operations within a private home, supervising staff and implementing the highest level of cleaning standards to ensure exceptional cleanliness and organization.

• Developed and managed budgets and supplies, optimizing resource allocation for cost-effective operations.

• Handled complaints and ensured compliance with safety regulations, maintaining a safe and positive environment.

• Trained staff on cleaning protocols and safety procedures, improving team performance and service quality. President/Owner

M and N Enterprise Co. Mancelona, MI

December 2018 to May 2021

• Oversaw finances, payroll, and job scheduling, ensuring efficient day-to-day operations for a construction company.

• Managed project timelines and resource allocation, contributing to successful project completion.

• Directed administrative functions to maintain compliance and operational excellence. Owner/Operator

M and N Cleaning Mancelona, MI

December 2018 to May 2021

• Specialized in cleaning rentals, new construction, residential, and commercial buildings, delivering meticulous and efficient service.

• Performed a range of cleaning duties including washing dishes, laundry, dusting, cobweb removal, vacuuming, sweeping, and floor washing to maintain high standards of cleanliness.

• Managed client relationships and scheduling to ensure timely and satisfactory service delivery. Server

Miah’s Bistro Port Huron, MI

November 2017 to November 2018

• Took orders, delivered food and beverages, and handled cash transactions, ensuring accuracy and efficiency in service.

• Bussed tables, cleaned dining areas, and performed opening and closing duties to maintain a welcoming environment.

• Enhanced customer experience by suggesting menu add-on items such as appetizers and desserts with enthusiasm, increasing average ticket value.

Education

Business Management (Bachelor degree in business)

University of Phoenix-Online Campus Remote

February 2024 to Present

I'm currently half way through my Bachelors in the Science of Business and a certificate in leadership and management. My expected date for graduation is December 2027

Skills

CRM software Outside Sales Outbound Sales Scheduling Construction Budget Management B2B Sales Telemarketing Negotiation Administrative Support Commercial Cleaning Carpentry Management Customer service Upselling Business Development Laundry Staff Training Supervising experience Payroll Processing Inside Sales Sales Residential Cleaning Housekeeping Management Cold calling Cleaning Experience Salesforce Retail sales Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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