Administrative Assistant and Personnel Coordinator
Resume:
Deanne Parsons
Dartmouth NS, B2X 1H6
SKILLS:
Over five years’ experience in an office environment
Effective communication skills
Honest and friendly person with a positive attitude toward change, and also growing within an organization.
Trustworthy and energetic person who works well with or without supervision.
Used Simply Accounting for keeping track of payments from clients as well as payments from insurance providers.
Completed forms online and manually for insurance providers for services rendered for clients.
Prepared business and medical appointments registered patients, and billed MSI using Medical Office Manager Program.
EDUCATION:
Medical Office Assistant Certificate 2008 Nova Scotia Community College Communications
Medical Terminology
Medical Office Billing
Document Processing
Medical Office Procedures
Medical Transcription
Organizational Behavior
Licensed Practical Nurse 1994 Nova Scotia Community College Early Childhood Education 1991-1993 Nova Scotia Teacher’s College EMPLOYMENT HISTORY:
Drugstore.com: 2012- Present • Place phone orders for customers
• Fix errors with orders
• Take payments for orders
• Assist new employees with questions
Kinderville Daycare: 2010-2011 Weekly Planning
Taking care of children ages 18 months-12 years
Taking children on local field trips and walks
General cleaning of toys
Tim Horton’s: 2009 Serving with the public directly Work Placement: 2008 Dartmouth General Hospital
Registered patients
Performed ward clerk duties
Knowledge of STAR/PHS systems
Made patient appointments and forwarded information Customer Service Representative 2003-2008 Convergys
Provided technical support over the phone
Processed payments
Transferred customers to the appropriate departments EMPLOYMENT HISTORY cont.
Office Assistant 2003 University Physiotherapy Shoulder Clinic
Ordered supplies
Scheduled appointments
Wrote letters and memos
Transcribed sessions
Assisted therapist with patient care
Licensed Practical Nurse 1998-2003 Dartmouth General Hospital RJF Health Care 1994-1998 Olsten Heath Care
Northwood Home Care
Provided patient care
Liaised with nurses and other staff members in different departments Cooked meals and did general housework
Documented charts
References available upon request
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