JAMES WILLIAMS
PROFESSIONAL SUMMARY
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
WORK HISTORY
Material Handler, 03/2025 - Current
FedEx, Memphis, TN
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Uber Partner Driver, 08/2016 - 01/2025
Uber, Memphis, TN
Picking up customers at certain points and dropping them off at their designated point.
Lyft Driver, 08/2019 - 08/2023
Lyft, Memphis, TN
Picking up customers at certain points and dropping them off at their designated points.
Receiving Manager, 08/2016 - 03/2022
Maines Paper & Food Service, Inc./ Lineage Logistics, Arlington, TN
Receiving product from vendors and locating product to right department to be distributed for the following customers.
Unloaded, sorted and stored incoming merchandise.
Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Managed shipping and receiving team, overseeing training, schedules and work assignments.
Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.
Reduced product damage by establishing thorough inspection procedures during the receiving process.
Improved employee retention by providing ongoing training and support, creating a positive work atmosphere.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Operations Manager, 03/2004 - 01/2015
McLane Foodservice Distribution, Memphis, TN
List of Daily Duties
Possess strong organizational and communication skills to serve as a liaison between Truck Drivers, Customers, and Warehouse Teammates and Executive Management.
Duties to oversee 50 warehouse teammates and their daily activities while reducing overtime and creating a safe work environment.
Monitors the day by day operations and making sure that the delivery truck leaves on time. Balanced production plan to ensure staffing needs are meet to ensure quality production.
Interviewing/Training the right teammates to ensure a safe working environment and to increase productivity. Also making sure that all OSHA compliance are met.
Preparing daily manpower planning to get the most productivity as possible as well as managing equipment repairs.
Accident reporting and investigation of incidents in the work place and problem solution and training/ development to prevent accidents from reoccurring.
Selector scanning management and resource planning for teammates to ensure that the customers receive their product correctly.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Restaurant Manager, 08/2001 - 05/2004
Captain D's, Memphis, TN
Restaurant Manager
To provide good customers service along with keeping track with inventory and labor hours per store
Balanced production plan to ensure staffing needs are meet to ensure quality production.
Training and Development of employees to become future leaders.
Preparation of product in order to met standards of the food inspection guidelines.
Hazmat Technician, 2000 - 2001
DuPont, Memphis, TN
Hazard specialist who worked as a first response team member to handle hazardous materials.
Filling Flo-Bins with Sodium Cyanide for the gold industry.
Empty acid cars for the railroad.
Restaurant Manager, 1999 - 2001
Flying J, Olive Branch, MS
To provide good customer service along with keeping up with daily profit & loss data.
Training and Development of employees to become future leaders.
Preparation of product in order to met standards of the food inspection guidelines.
Balanced production plan to ensure staffing needs are meet to ensure quality production.
Electronic Wiring Specialist, 1998 - 2000
Control Products, Memphis, TN
Reading and interpreting schematics to wire HVAC products.
Loading and shipping HVAC unit to other companies.
EDUCATION
B.S., Industrial Technology/ Manufacturing And Robotics, 01/1997
Mississippi Valley State University - Itta Bena, MS
01/1992
Jacob J. McClain High School Lexington - Lexington, MS
CERTIFICATIONS AND LICENSES
CPR Trained, Fire Hazard training, Hazardous chemical training
Memphis, TN 38118
*********@*****.***
SKILLS
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Performance Management
Schematics
Warehouse Distribution Experience
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Employee relations and conflict resolution
Planning and implementation
Staff training
Staff management
Inventory management
Schedule management
Health and safety compliance
KPI tracking
Product management
Warehouse operations
Cost control
Supply chain logistics
Receiving processes
Forklift operation
Lean principles
Loading and unloading
Shipment tracking
Defective product removal and disposal
Profit and loss management
Part repairs and replacement
Hazardous material handling
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