Public Relations & Digital Marketing Graduate
Resume:
Lucille Hermann
Major: Public Relations
Minor: Digital Marketing
Charlotte, NC, 28213
*************@*****.***
EXPERIENCE
Luxuriate Management, Charlotte, NC- Direct Marketing Representative
June 2026- July 2026
Promoted and sold AT&T wireless and internet services to BJ's members through face-to-face customer engagement. Assessed customer needs and recommended appropriate products and service plans. Consistently met sales goals while providing exceptional customer service and product knowledge. Processed activations, upgrades, and account changes accurately and efficiently. Belk, Boone, NC- Sales Associate
October 2025- May 2026
I help assist customers, promote merchandise, handle transactions and returns, and ensure a positive experience for customers.
Mystery Hill, Blowing Rock, NC- Guest Service Agent April 2025- August 2025
I work together with my coworkers to make a seamless guest experience by doing tours, making buckets for our gem mine, providing instruction for their axe throwing, and giving people insight into the history of there native american artifact museum.
Appalachian State Sports, Boone, NC- Strategic Communications Intern
August 2024-February 2025
I do statistics for volleyball, statistics for soccer, update the sports website, evaluate social media and analyze posts, and help out on game days. Kampground of America, Boone, NC- Guest Services Specialist July 2024-October 2024 (Seasonal)
I greet customers, answer phone calls, take reservations, check customers in and show them where to go to their campsite, restock shelves in the store, cashier, and clean bathrooms. This is also a seasonal job so the campground closes in October of each year and opens back up in May.
The Festive Elk, Boone NC- Event Crew Member
May 2024- August 2024 (Seasonal)
I washed dishes, counted inventory, helped stock shelves, cleaned the warehouse, and helped package orders that needed to go out.
Applebee’s Grill + Bar, Boone NC- Host
October 2023- February 2024
I greeted customers, took them to tables, managed a tablet and rotation, made menus, bus tables, and cleaned bathrooms.
SKILLS
Goal Oriented
Leadership
Teamwork
Attention To Detail
Social Media
AP Style
Canva
Photoshop
Adobe Illustrator
Graphics for Sports
Media Advisory
Press Releases
InDesign
Kicking Camel Grill, Coats NC-Host
May 2023- August 2023
I helped take customers to their table, made sure they had an enjoyable experience, handled to-go orders, rolled silverware, cleaned tables, and bathrooms. Black River Paintball, Angier NC- Cashier
May 2021- August 2022
I helped schedule parties, plan parties, categorize paint and other supplies. I managed money and helped customers get equipment.
Champions In Motion, Lillington NC - Jr. Cheer Coach August 2019- March 2020
I helped coach the minis at my cheer gym while also cheering myself. I helped choreograph routines, and helped them learn motions. EDUCATION
Harnett Central High School, Angier NC— Degree
August 2018 - June 2022
Appalachian State University, Boone NC— Bachelor’s Degree in Public Relations
August 2022- May 2026
EXTRACURRICULARS
Public Relations Student Society of America- 2024-2026 In PRSSA we have speakers come talk to us to learn more about the Public Relations field, we talk about different cases and how to solve them the correct way so we get practice while also thinking creatively, and we do mixers with other PRSSA organizations to make connections throughout the state of North Carolina. Active Minds- 2024- Current-Social Media Chair 2025-2026 In Active Minds this club is built to spread and destigmatize mental health around the campus of Appalachian State University. We do tabling events to spread awareness, we also raise money to do events within the club, we meet every other week and discuss different aspects of mental health and how to make the college a better place. Student Yosef Club Executive Board— Chief of Staff 2022-2024 On the Executive board we plan themes for games, plan events that are club exclusive, design shirts, and plan tailgates for members of the club. Appalachian Popular Programming Society-
2022-2023
In this club I have learned how to make promo for social media, learned how to budget for events, and learned how to plan events while keeping mental health and well being in mind.
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