Fire Safety and Solutions - Atlanta GA
Managed daily office operations, scheduling, and administrative documentation.
Coordinated installation appointments, service requests, and technician dispatch.
Maintained customer records, estimates, invoices, and project documentation.
Provided professional customer support by phone, email, and in person.
Supported projects involving networking, fire alarm, for restaurants and businesses.
ADMINISTRATIVE ASSISTANT - CUSTOMER SERVICE
COORDINATOR
2023 - 2026
Highly organized and customer-focused professional with experience in administrative support, customer service, front desk operations, and office coordination. Bilingual in English and Spanish, proficient in Microsoft Office, and committed to delivering exceptional service while supporting efficient business operations. PROFESSIONAL EXPERIENCE
Cellphone:
Email:
**********@*****.***
Administrative Support
Front Desk Operations
Customer Service
Calendar & Email Management
Microsoft Office
Document Management
Event Coordination
Bilingual: English & Spanish
QUALIFICATIONS
Yilsy Nelo
ABOUT ME
CONTACT
Bachelor’s Degree in International
Trade
UNIVERSIDAD INTERAMERICANA
DE PANAMA
2015 - 2019
EDUCATION
Transervica LLC - Lawrenceville GA
RECEPTIONIST - ADMINISTRATIVE ASSISTANT
2022-2023
Storage, organization of documents.
Planning work events.
Virtual and in-person attention to users, customers, partners. Organization and management of schedules, emails, phone calls, mail.
45 South Café Norcross, GA
MANAGEMENT - CUSTOMER SERVICE
2021-2023
Deliver high-quality customerService.
Handle opening and closing duties, including cash register management.
Maintain organization of supplies.
Organization of schedule and control of team members.