Customer Service & Operations Professional
Resume:
Renee Hoyt
Contact
Fairborn, Ohio 45324
************@*****.***
Objective
Customer-focused professional with experience in operations, event coordination, and shipping support, now targeting remote customer service roles. Skilled in resolving concerns, communicating clearly across phone, email, and virtual channels, staying organized in fast-paced environments, and supporting smooth day-to-day service operations.
Education
Sinclair Community College
Dayton, Ohio
Associate of Applied Science
Spring 2028
Key Skills
Customer Service
Remote Communication
Problem Solving
Email & Phone Support
Time Management
Experience
MAY 1995 - PRESENT
Owner/Operator
Ms Clean Property Preservation
JANUARY 2019 – MAY 2024
Shipping and Receiving Manager
Twist Inc.
NOV 2000 – SEPTEMBER 2005
Show Coordinator
The Gutter Shutter Co.
Experienced customer-focused professional with a strong background in operations, team leadership, event coordination, and logistics. Known for improving service quality, resolving customer concerns, training staff, and supporting efficient day-to-day operations. Brings a hands-on management style, strong communication skills, and a consistent focus on delivering positive customer experiences.
Communication
Demonstrated clear, professional communication while supporting customers and coordinating day-to-day operations across fast-paced environments.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Available upon request.
Contact this candidate