YHAEL ROLDAN
Toronto, Canada • English, Spanish & French
*****.******@*******.*** 437-***-****
OBJECTIVE
Highly organized and proactive Administrative & Project Coordination Professional with regional corporate experience across HR, events, and customer operations. Seeking to bring strong organizational, communication, and collaboration skills. CORE QUALIFICATIONS
• Executive & Administrative Support: Experience managing senior leaders’ schedules, priorities, and communications across regional teams.
• Event & Project Coordination: Skilled in planning high-level corporate events.
• Confidentiality & Ethics: Strong understanding of privacy and discretion. PROFESSIONAL EXPERIENCE
Event Coordinator – Executive Events
Compass Group – Toronto, Canada
December 2024 – Present
• Lead the planning and execution of corporate events for C-level executives and senior leadership at TD Bank, ensuring flawless delivery and alignment with brand expectations.
• Manage vendor relations, logistics, and on-site operations, coordinating with cross-functional teams to guarantee seamless execution.
• Develop administrative workflows and documentation to improve efficiency in event planning processes.
Customer Service & Administrative Coordinator
Soul2Sole Latin Dance Company – Toronto, Canada
June 2024 – Present
• Manage over 100 weekly client interactions via email, phone, and in person, maintaining a 90% retention rate through personalized service.
• Coordinate class schedules, instructor agendas, and studio bookings across multiple stakeholders.
Human Resources Assistant
Yobel SCM – Quito, Ecuador
June 2022 – December 2023
• Managed full-cycle recruitment processes, supporting 200+ hires.
• Maintained employee records, HR databases, and confidential documentation. HR & Sales Intern
Mondelez International – Quito, Ecuador
November 2021 – May 2022
• Coordinated internal meetings, presentations, and team communications.
• Assisted in organizing product campaigns and promotional activities. EDUCATION
Master in Project Management (Ongoing) – Universidad Europea de Madrid 2025-Present Postgraduate in Entrepreneurship Management – George Brown College, Toronto 2024 Bachelor of Organizational Psychology & Human Nutrition – USFQ, Ecuador 2022 TECHNICAL SKILLS
• Software: MS Outlook (advanced calendar management), Excel, Word, PowerPoint
• Administrative: Travel booking, expense coordination, reporting
• Project & Event Management: Budgeting, vendor coordination, stakeholder alignment