Youth Program Director and Marketing Professional

JESSICA WASHEE

*** *. *****, *******, ** ***** 316-***-**** **************@*****.***

PROFILE

Young professional with a B.S. in Business Administration and Marketing. Accomplished in marketing, project management, event planning, client relations, organization, customer service, and office administration. Adaptable, quick to learn, and thrives in dynamic, fast-paced environments.

EXPERIENCE

Program Director — Pyxis Inc., Wichita, KS Aug 2023 – May 2025

•Led psychosocial programming for youth ages 4–18 across community and center-based settings

•Directed staff in effective behavior de-escalation strategies

•Oversaw daily operations including program lifecycle management, scheduling & budgeting, curriculum design, risk management, and performance tracking

Case Manager — Successful Dreams, Wichita, KS May 2022 – Dec 2023

•Developed and managed individualized service plans for at-risk youth

•Maintained communication across all service providers and stakeholders

•Ensured full documentation for compliance with state and federal regulations, including licensing and certification tracking

Behavioral Health Technician — KVC Children's Psychiatric Hospital, Wichita, KS 2021 – 2022

•Provided 24/7 supervision and support for youth in psychiatric care

•Facilitated daily routines and skill-building activities

•Built therapeutic relationships and ensured a safe, clean living environment

Event Coordinator — Numana Inc., El Dorado, KS 2017 – 2020

•Planned and executed community events based on client objectives

•Managed logistics, budgets, and volunteer teams

•Conducted post-event evaluations to improve future planning

Waitress — Texas Roadhouse, Wichita, KS 2012 – 2017

•Delivered high-quality customer service in a fast-paced environment

•Managed orders, resolved issues, and built rapport with guests

EDUCATION

B.S. in Business Administration & Marketing

Friends University, Wichita, KS 2017

SKILLS

Client Relationships Time Management Event Management Organization & Scheduling Problem Solving Quick Learner Phone & Office Etiquette Creative Direction

CERTIFICATIONS & TRAININGS

CPR Certified • CANS Certified • Suicide Prevention

HIPAA & Mandated Reporting • Cultural Diversity • Child Abuse & Neglect

Therapeutic Boundaries • Human Trafficking Awareness • Adolescent Development & Psychopathology

Food Safety & Kitchen Expectations • General, Fire & Severe Weather Safety • LGBTQIA Awareness

Hazardous Materials Handling • Slips & Falls Prevention • Blood-Borne Pathogens

Documentation Standards (Child Records) • Code of Ethics & Disciplinary Standards • Power Failure Protocols

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