Strategic Operations & Project Management Leader

Kevin W. Jackson

Austin, TX 254-***-**** **.********@*****.*** linkedin.com/in/kevin-jackson-906930163

EXECUTIVE SUMMARY

Strategic Operations and Project Management Leader with a proven track record of driving enterprise initiatives, optimizing logistics systems, and leading cross-functional teams. Expertise in process improvement, KPI optimization, CRM systems, and operational excellence. Known for delivering scalable solutions, improving efficiency, and aligning execution with business strategy.

AREAS OF EXPERTISE

●Project & Program Management

●Operations Excellence & Strategy

●Cross-Functional Leadership

●Process Improvement (Lean, Six Sigma)

●KPI & Performance Optimization

●Supply Chain & Logistics

●CRM Systems & Data Analysis

●Risk Management & Compliance

●Workforce Planning

CERTIFICATIONS

●Certified Project Manager (CPM) – Project Management Leadership Group (Remote)

●Six Sigma Certification

●OSHA Certification

●Environmental Health & Safety (EHS)

●Supply Chain Management

EXECUTIVE ACHIEVEMENTS

Improved operational performance through strategic initiatives

Reduced inefficiencies through workflow redesign

Led large-scale teams across multi-site operations

Strengthened service delivery and operational standards

Increased workforce productivity through optimization

PROFESSIONAL EXPERIENCE

Transportation Manager Project & Operations Lead – Cooperative Laundry (10/2023 – Present)

●Lead project-based initiatives focused on route optimization and operational efficiency

●Manage fleet operations, logistics planning, and execution across multiple routes

●Improve on-time delivery performance through strategic planning

●Reduce operational delays through workflow improvements

●Ensure DOT compliance and enforce safety standards

Operations Excellence Manager – Sam’s Club (01/2024 – Present)

●Lead continuous improvement and operations excellence initiatives

●Drive process optimization across supply chain and store operations

●Improve efficiency through standardized workflows and system enhancements

●Leverage KPIs and CRM systems to support data-driven decisions

●Collaborate with leadership to align execution with business strategy

Operations & Project Coordinator – Flash Parking

●Lead operational projects to improve system efficiency and customer experience

●Coordinate cross-functional teams across multiple locations

●Streamline workflows and improve service delivery

●Manage CRM systems and performance reporting

●Support system implementations and transitions

Operations Supervisor – Ryder (10/2021 – 10/2023)

●Manage large-scale operations across multiple sites

●Lead workforce planning and scheduling initiatives

●Improve productivity through performance optimization strategies

●Execute process improvement initiatives to enhance efficiency

●Develop reporting structures and performance metrics

EDUCATION

Bachelor of Science in Industrial Engineering – University of Mary Hardin-Baylor

Contact this candidate