Customer Service & Paraprofessional Support

LAUREN FULLER

Sallisaw, Oklahoma 918-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Dependable customer service professional with over 10 years of experience supporting people through education, healthcare, and retail settings. Skilled at staying calm under pressure, listening closely, and solving problems on the spot. Comfortable managing multiple priorities, keeping accurate records, and building trust with people from all backgrounds.

CORE SKILLS

●Customer service & conflict resolution

●Active listening & problem-solving

●Multitasking under pressure

●Accurate documentation & recordkeeping

●Point-of-sale (POS) systems & cash handling

●Confidential records handling (HIPAA-compliant)

WORK EXPERIENCE

Paraprofessional Aug 2024 – Oct 2024

Sallisaw Public Schools — Sallisaw, Oklahoma

●Supported students one-on-one and in small groups

●Communicated daily with teachers and families

●Kept detailed, confidential records

Teacher's Aide Sept 2020 – Oct 2023

Health & Wellness Adventure Head Start — Sallisaw, Oklahoma

●Managed classroom routines and daily schedules

●Supported children with diverse needs

●Maintained records and reports for a fast-paced early childhood program

Personal Care Assistant Jan 2019 – Sept 2020

Oxford HealthCare — Sallisaw, Oklahoma

●Provided in-home client care

●Coordinated schedules and transportation

●Maintained confidential documentation under HIPAA guidelines

Customer Service / Cashier / Server Jan 2012 – Jan 2019

Various Employers — Sallisaw, Oklahoma

●Delivered fast, friendly service in high-volume environments

●Handled cash and POS transactions accurately

●Resolved customer issues directly

CERTIFICATIONS

Oklahoma Paraprofessional License · CPR / AED / First Aid · BLS · Food Handler Certification · Valid Driver's License

EDUCATION

High School Diploma — Sallisaw High School

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