25+ Year Security and Public Safety Officer

ENLA FERGUSON

*** **** ******, ******* *******, MD 20743

240-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Experienced Security Officer with 25+ years of expertise in patrol operations, access control, incident reporting, emergency response, and public safety. Skilled in maintaining secure environments, supporting visitors and staff, and delivering professional customer service across healthcare, government, and retail settings.

CORE SKILLS

Security Operations; Patrols; Access Control; Incident Reporting; Emergency Response; Conflict Resolution; Customer Service; Healthcare Support

PROFESSIONAL EXPERIENCE

Security Officer – Allied Universal

Dates: May 2024 – Present

- Conducted interior and exterior patrols.

- Monitored access points and verified credentials.

- Responded promptly to incidents and emergencies.

- Completed detailed incident and daily activity reports.

- Maintained a safe and secure environment.

Caregiver – Griswold Home Care

Dates: June 20, 2022 – March 15, 2026

- Provided personal care and ensured client safety. Customer Service Representative / Security Support – Smithsonian Institution Dates: May 6, 2006 – June 19, 2022

- Customer service, access control, records management. Inventory / Logistics Associate – JCPenney Commissary Dates: 2000 – 2005

- Inventory, shipping, receiving, stocking.

EDUCATION

Stafford University, Virginia

High School Diploma / GED Equivalent

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