High-Volume Customer Service and Operations

JULIE STUBBLEFIELD

719-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Operations and logistics-focused professional with experience supporting inventory management, documentation accuracy, workflow coordination, and cross-functional operations in fast-paced environments. Skilled in maintaining organized records, tracking operational priorities, supporting shipment and inventory processes, and ensuring process consistency with strong attention to detail and accountability

EXPERIENCE

Total Quality Logistics

Customer Service Coordinator Jan 2024 – Present

Coordinate operational workflows across multiple departments to support timely movement of information, issue resolution, and daily logistics execution

Maintain accurate records and documentation in accordance with company policies, ensuring consistency, traceability, and compliance

Manage high-volume administrative responsibilities while balancing shifting priorities and deadlines

Support operational transparency by communicating updates, tracking progress, and maintaining accurate documentation

AT&T

Sales and Service Representative Jul 2024 – Jan 2025

Maintained accurate account documentation, inventory awareness, and transaction records while managing high daily activity volume

Coordinated with internal teams to resolve operational issues and support timely completion of service-related requests

Utilized strong communication and problem-solving skills to support operational efficiency and customer satisfaction

24Hour Fitness

Sales and Service Expert Jan 2023 – Jul 2024

Supported team performance by tracking progress, reinforcing accountability, and adapting support approaches to align with company standards and team goals.

Participated in leadership meetings, documenting operational updates and translating priorities into actionable tasks

Maintained organized inventory records and operational documentation in alignment with company standards and procedures

EDUCATION

I graduated in 2020 from Vista Ridge High School. Throughout my 4 years I took advantage of various extra curriculars—I was voted Captain of my cheerleading squad, volunteered to tutor my peers, and participated in leadership courses outside of regular school hours.

AWARDS AND ACKNOWLEDGEMENTS

JV Captain’s Award – 2018

Employee of the Month – 2020

MVP – 2024

Ranked top 5 in overall productivity and metrics across 300+ employees, weekly – 2025

Earned annual performance-based bonuses in recognition of strong performance and results – 2025/2026

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