Operations & People-Forward Manager

DANIELLE ZINCK-YUSKO

Shingletown, CA Remote 530-***-**** *************@*****.***

Operations Manager Remote & People-Forward Operations

Operations Manager with extensive experience overseeing daily business activities, cross-functional teams, and profit-driven operations. Known for developing clear, sustainable systems that support both performance and people, enabling teams to work confidently and independently. Brings strong expertise in P&L oversight, strategic planning, and process improvement, paired with a collaborative leadership style that promotes accountability, retention, and continuous improvement.

Core Operations Strengths

Cross-functional team leadership

Strategic planning and operational execution

Profit and loss management

Workflow and resource allocation

Process improvement and optimization

Business development and sales growth support

Project oversight and delivery

KPI tracking and financial analysis

Professional Experience

Operations Manager Front of House Operations

Dockside Bistro & Wine Bar — Olympia, WA Jul 2011 – Apr 2012

Oversaw daily business operations, ensuring quality control, workflow efficiency, and consistent service standards

Led and supported staff across functions through clear expectations, shared accountability, and open communication

Supported business development initiatives, including wine program selection and vendor collaboration

Implemented operational structure allowing teams to perform reliably and independently

Assistant Manager

Fish Tale Brew Pub — Olympia, WA Apr 2014 – Jul 2014

Developed and implemented process improvement initiatives enhancing efficiency and operational clarity

Designed and launched formal training and safety programs supporting staff confidence and consistency

Managed staff performance, reviews, and development with focus on growth and retention

Partnered with senior leadership on strategic planning initiatives

Bar Manager

Grand Lux Café — Garden City, NY & Las Vegas, NV Oct 1999 – Oct 2008

Managed full profit and loss responsibilities, including budgeting and cost controls

Supervised large, diverse teams while maintaining operational standards

Oversaw multi-department workflows ensuring consistency, compliance, and guest satisfaction

Supported ongoing sales performance through disciplined operational execution

Education & Leadership

Bachelor of Science in Applied Psychology, Media Technology Concentration

Associate of Arts in Psychology

The National Society of Leadership and Success — Member 2019–Present

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