Customer Support & Project Coordination Specialist

Gabrielle Banks

Customer Support

Detail-oriented professional with 6+ years of experience in

customer-facing support, project coordination, and high-volume operations, known for communication, problem-solving, and relationship management.

+1-203-***-**** ***********@*****.*** www.linkedin.com/in/gabrielle-a-banks KEY SKILLS

Technical & CAD Design:

Rhino 7, CAD Drafting,

Architectural Blueprint

Interpretation, RCP Review

Clerical & Administrative:

Order Processing, Windows

OS Expertise, Expert MS Word,

Typing (50-60 WPM)

Client & Project Management:

Quote Preparation,

Cross-Functional Coordination,

CRM, MS Office Suite

Professional Skills:

Leadership, Strategic Problem

Solving, High-Stakes

Communication, Adaptability

EDUCATION

Hill Regional Career High School

Medical Magnet School

Graduated: 2017

Housatonic Community College

Some College Experience

2017-2021

PROFESSIONAL EXPERIENCE

Soelberg Industries / Sun Mountain Doors

CAD Designer / Customer Support Orem, UT

Aug 2025 - July 2026

• Partnered with architects, designers, and clients on custom requests.

• Coordinated between external design teams and internal production to support accurate quotes, reduce errors, and keep projects on schedule. Moxie Pest Control

Customer Service / Field Care Support Murray, UT Mar 2023 - July 2025

• Resolved complex customer accounts by coordinating with field technicians and responding to service issues.

• Managed high call volumes while maintaining customer satisfaction and building repeat-business relationships.

Pilot Flying J

Deli Manager (CT) / Deli Worker (UT) Milford, CT / Salt Lake City July 2020 - Jan 2023

• Promoted from Coffee Host to Deli Manager based on operational execution and leadership.

• Trained and mentored employees while managing daily service operations and food safety compliance.

Derby Veterans Center

Head Lifeguard Derby, CT

Feb 2016 – Feb 2020

• Operations Oversight: Commanded pool operations and swimmer safety during assigned shifts, ensuring absolute facility rule adherence.

• Emergency Response: Maintained peak readiness, utilizing CPR and First Aid certifications to react instantly to critical or hazardous situations

Contact this candidate