J ennifer B i r kman
*** ********** ** ******, ** 63056 • 314-***-**** • ********@*******.***
Dedicated and organized professional with extensive experience in data entry, accounts payable/receivable, and office administration. Proven ability to manage customer orders, process payments accurately, and maintain up- to-date records using various systems. Skilled in typing, computer operations, and providing excellent customer support. Eager to leverage strong administrative and data management skills to contribute to your organization, ensuring efficient and accurate task completion.
E x perience
FEBRUARY 2024 – JULY 2026
Accounting Clerk Life Care Center of Sullivan Sullivan, Missouri Managed incoming and outgoing calls, providing prompt customer support and directing inquiries. Processed accounts payable and accounts receivable, ensuring accurate financial record-keeping. Administered payroll functions. Utilized ADP Enterprise and E-etime for employee management. Operated Point Click Care systems for patient and facility management. Managed applicant data using an Applicant Tracking System (ATS). Leveraged SSI for specific operational tasks.
JANUARY 2021 – FEBRRUARY 2024
Office Administrator Galati International Villa Ridge, Missouri Answered phones to provide prompt customer support and direct inquiries efficiently. Processed and recorded customer orders, ensuring accurate fulfillment and timely delivery. Entered data into company systems, maintaining up-to-date and accurate transactions. Processed payments using First Data FD130, ensuring secure and accurate transactions. Purchased products to maintain optimal inventory levels and support business operations. Delivered exceptional customer service to resolve issues and enhance client satisfaction. Managed accounts receivable to ensure timely collection of payments. Processed accounts payable to maintain positive vendor relationships. Utilized Adobe Photoshop 2021 to create and edit marketing materials. Updated customer information in our systems, improving data accuracy and communication. Managed our Facebook Page to increase engagement and brand visibility. Researched trending items and compiled new ideas to expand product offerings. Updated images and descriptions of each item on our website to enhance online sales. S k i l l s
Clerical Experience • Payment Processing • Computer Skills • Inventory Control • Order Management • Office Management • Accounts Payable • Accounts Receivable • Typing • Administrative experience • Social Media Management • Purchasing • Microsoft Office
E ducation
Associates of Arts, Teaching East Central College Union, Missouri