Warehouse & Construction Operations Associate

Sarpreet Singh

Calgary, Alberta, Canada

403-***-**** # ***************@*****.***

PROFILE

Dedicated and versatile professional with 7+ years of combined experience in delivery operations, warehousing, food service, customer support, and construction. Holds a valid Alberta Class 5 driver’s licence with a clean abstract, obtained in August 2023. Proven ability to perform in fast-paced, physically demanding environments with a strong focus on safety, punctuality, and team collaboration. Seeking a hands-on full-time role in Calgary’s growing workforce. EDUCATION

Bachelor of Business Administration (BBA) – HNB Garhwal University (Central University)2018 – 2021 Pokhra, Pauri Garhwal, Uttarakhand, India

• Focus areas: Business Management, Organisational Behaviour, Marketing, Finance. WORK EXPERIENCE

Construction Worker Nov 2024 – Jan 2026

Construction Site Operations, Calgary, AB, Canada

• Performed framing, drywall installation, and site cleanup on residential and commercial projects.

• Operated hand and power tools in full compliance with Alberta OHS safety standards.

• Transported building materials across job sites to support skilled tradespeople on schedule.

• Maintained a clean and hazard-free worksite throughout the entire project duration. Warehouse Associate (Full-Time) Jan 2021 – April 2023 Amazon Fulfillment Centre – Porschestr. 2-20, 12107 Berlin, Germany

• Processed 200+ daily orders through accurate picking, packing, labelling, and sorting.

• Maintained 99%+ order accuracy following Amazon SOPs and barcode scanning protocols.

• Operated pallet jacks and conveyor systems in compliance with warehouse safety standards.

• Supported inventory counts and stock replenishment using Amazon’s internal WMS system. Customer Support Associate (Part-Time) Jan 2021 – April 2023 Wolt Food – Berlin, Germany

• Handled real-time customer inquiries via chat and app support regarding orders, delays, cancellations, and refunds.

• Coordinated between customers, delivery partners, and restaurant vendors to resolve order-related issues efficiently.

• Maintained high customer satisfaction ratings by providing prompt, professional, and solution-oriented support.

• Monitored order tracking systems and proactively addressed delivery disruptions to ensure smooth operations. Kitchen Team Member & Delivery Driver Jun 2020 – Dec 2021 Domino’s Pizza, Berlin, Germany

• Prepared food items following Domino’s standardized recipes and food safety guidelines.

• Maintained kitchen hygiene and managed ingredient stock using FIFO rotation.

• Completed delivery runs on optimized routes, ensuring hot and timely order delivery.

• Handled cash and digital payments at the point of delivery with full accuracy. SKILLS

Operations & Warehouse: Order Picking & Packing, Inventory Control, Barcode Scanning, Pallet Jack Operation Customer & Service: Customer Support, Issue Resolution, Order Handling, Cash & POS Transactions Computer skills : Microsoft and Google office basic knowledge – Excel, Word, Google Docs, Google Sheets, etc. Licence: Alberta Class 4 Driver’s Licence (Clean Abstract, Aug 2023) Languages: English (Professional), Punjabi (Native), Hindi (Fluent)

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