Security Operations & Scheduling Supervisor

Nina Thompson

949-***-**** ****.*******@*****.***

Education

Veterinary Technician Certification May 2018 Mat-Su College, AK

High School Diploma July 2017 CHSPE, CA

Skills & Abilities

Excellent verbal and written communication

Proficient in Microsoft Office Software

Superior organizational ability with meticulous attention to detail

Innovative problem-solver with the ability to generate effective solutions

Investigated payroll inconsistencies and analyzed discrepancies

Maintained a high level of precision in data management

Organized and coordinated weekly staff schedules to support efficient operations

Experience

Supervisor Securitas Los Angeles, CA January 2026 – Present

Demonstrated exceptional time management skills while balancing multiple priorities

Focused on employee development and team performance improvement

Managed workflow and ensured timely completion of work deadlines

Schedule Coordinator Intercom Security Los Angeles, CA December 2024 – January 2026

Developed and maintained clear, organized calendars and scheduling systems

Resolved scheduling conflicts efficiently to maintain operational continuity

Successfully coordinated multiple concurrent projects with overlapping deadlines

Scheduler and Payroll Assistant InterContinental Hotel Los Angeles, CA June 2024 – October 2025

Handled all radio and phone communications between security teams

Operated surveillance systems and reported security issues to management

Dispatched officers for guest incidents, alarm activations, and emergency situations

Maintained logs and produced reports for management and law enforcement

Security Dispatcher Capitol Records Hollywood, CA July 2022 – June 2023

Answered incoming phone calls and directed them appropriately

Oversaw building access, coordinated security staff, and monitored studio areas

Handled inquiries via phone, email, or in person

Created shift logs, visitor reports, and incident documentation

Security Officer Securitas Burbank, CA July 2021 – June 2022

Resolved scheduling conflicts to ensure efficient workflow

Developed reports in accordance with defined standards and procedures

Enforced company guidelines and regulations to maintain high levels of customer satisfaction

Managed payroll records and incident reporting documentation

Cashier PLS Check Cashing Los Angeles, CA October 2019 – November 2020

Prepared and batched payments for data entry and deposit

Received and processed bank transactions

Handled cash transactions accurately

Resolved customer inquiries and provided product information

Customer Service Target Wasilla, AK October 2017 – January 2018

Organized and restocked shelves

Produced inventory reports

Maintained and arranged product displays

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