Customer Service & Leasing Operations Professional
Resume:
NICKY JONES
PROFESSIONAL SUMMARY
Dedicated and personable customer service professional with experience in leasing operations, resident relations, social media management, and hospitality. Skilled at building positive relationships with customers, conducting property tours, assisting applicants through the leasing process, and resolving concerns with professionalism and empathy. Strong communication and organizational skills with background in journalism that enhances written communication and marketing abilities. Seeking a full-time leasing or customer service position where I can provide exceptional service, contribute to a team, and continue growing professionally. Greeted Customers with kindness
Provided Customers with food expeditiously
Provided customers with accurate information about the menu options Assist with customer inquiries and complaints
Sips and Savor
Food Service
2023--2024
EXPERIENCE
COMMUNITY ASSISTANT
312-***-**** *************@*****.*** Chicago IL
Make calls to perspective students informing them of our school Gave perspective students of my school a tour
Baker College Prepatory Highschool
Student Ambassador
2023-2025
Syracuse University
Food Service
Greeted Customers with kindness
Prepared food
Restocked items
Kept area clean and sanitized
2025
Greystar(Tower 701 student housing)
Community Assistant
Contacted prospective residents to provide information about available apartments and schedule tours.
Conducted tours
Helped residents with problems
Helped applicants sign lease
Took responsibility of social media management
2026-present
Editing
AI Management
Creativity
Conflict Resolution
Journey to Bachelors In Journalism
Highschool Diploma
General Education with Honors 2021-2025
Entrata
Script Writing
Collaboration
Videography
Tour guidance
Empathy
Leadership
Negotiation
Social Media
Management
SKILLS
EDUCATION
NICKY JONES
312-***-**** *************@*****.*** Chicago IL
Baker College Prepatory Highschool
Dual Enrollment
Kennedy King College: African American Studies
Spring 2024
Summer of a Lifetime
Syracuse University: Broadcast and Digital Journalism Summer 2023
LANGUAGE
English (Proficient)
ASL (Limited Proficiency)
COMMUNITY ASSISTANT
NICKY JONES
JOURNALISM MAJOR
312-***-**** *************@*****.*** Chicago IL
Ms. Leon
Baker College Prep Recruitment
REFERENCES
Jenna Godlewski
Greystar management
Contact this candidate