Swetha Cheruku
Toronto, ONTARIO Ph: +1-647-***-****
******.*********@*******.***
PROFESSIONAL PROFILE
Experienced Quality Engineering Analyst with 10+ years of IT experience in functional and automation testing across banking, retail, and insurance domains. Proficient in manual and automation testing. Experience in Web, API(RESTful), Mainframe based applications testing, Agile Scrum and Kanban methodologies. Skilled in Selenium, Postman, Azure DevOps and Mainframe testing.
TECHNICAL SKILLS
Tools / frameworks: Selenium WebDriver, TestNG, Postman, Swagger, Azure DevOps, Jira, Zephyr, Git hub, Jenkins, Maven, Service Now, TFS/ISPO, CICS
Databases: Cosmos DB, MS SQL Server
Programming Languages: Java, SQL
Gen AI: Microsoft Copilot
EXPERIENCE
Quality Engineer Dec 2022 – Present
TJX, USA
Domain: Retail
Worked on mainframe applications using TSO/ISPF and CICS screens to validate business transactions and application functionality.
Validated data across multiple mainframe tables and executed SPUFI queries to ensure backend data accuracy and consistency.
Validated integration files and performed data checks to prevent junk data, truncated values, and inconsistencies.
Ensured smooth end-to-end data flow between mainframe and distributed systems.
Tested and validated API services (GET, POST, PUT, DELETE) to ensure proper data exchange between systems.
Participated in Agile ceremonies and collaborated with business, development, and test support teams to ensure timely defect resolution.
Quality Engineer Mar 2022 – Dec 2022
EY, USA
Professional Services
Participated in Sprint Planning, Sprint Review sessions, and Scrum meetings to analyze user stories and design test scenarios, test cases, test data, and test procedures.
Created and managed testing tasks in Azure DevOps and executed test cases.
Performed REST API testing using Postman with methods like POST, PATCH, PUT, and DELETE.
Performed automation scripting using Scriptless.
Executed test cycles, including functional testing, regression testing, and defect re-testing, within sprint timelines across DEV, QA, and UAT environments.
Collaborated with team members and product owners to understand complex requirements and technical specifications.
QA Engineer Apr 2019 – Feb 2022
Manulife, Canada
Domain: Insurance
Developed and reviewed test strategies, test plans, and test cases by analyzing product requirements and functional specifications.
Participated in end-to-end STLC activities, including requirements analysis, test case development, system testing, and regression testing.
Collaborated with business stakeholders and teams to review requirements, prepare QA estimates, and ensure effective test coverage.
Worked with database teams, using queries to support testing activities and validated data.
Participated in knowledge transfer sessions and collaborated with offshore team members.
QA Analyst Sep 2018 – Mar 2019
Bank Of Montreal, Canada
Domain: Banking
Participated in Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives).
Developed test strategies, test plans, and automated test cases, and managed the automation framework.
Designed and executed automation scripts using Selenium WebDriver with TestNG and Maven, and performed smoke, sanity, and regression testing.
Executed SQL queries for data validation and ensured accurate data transactions.
Identified, logged, and tracked defects, collaborating with development, client, and onsite/offshore teams to resolve issues and provide status updates.
QA Tester Jun 2017– Aug 2018
Walmart, Canada
Domain: Retail
Coordinated with Business Analysts and participated in requirement and use case reviews to understand application functionality.
Reviewed BRD and process specification documents and mapped test scenarios and test cases to requirements and use cases.
Designed and executed test scripts for smoke, end-to-end, regression, and UAT testing.
Logged and tracked defects using ClearQuest and maintained traceability through Test Traceability Matrix (TTM).
Performed data validation using SQL (Oracle and MS SQL Server) and supported UAT by working with end users and preparing test summary reports.
Integrated Microsoft Excel with HP QTP using plugin components and supported automation activities.
QA Test Analyst Feb 2016– May 2017
Bell, Canada
Domain: Telecom
Reviewed requirement documents with Business Analysts and participated in walkthrough sessions to understand application functionality.
Assisted in preparing test plans, test scenarios, and test cases.
Executed test cases, compared actual vs. expected results, and reported defects.
Logged and tracked defects, verified fixes, and coordinated with developers for resolution.
Performed basic backend validation using SQL queries and supported testing of key business processes.
EDUCATION
Jawaharlal Nehru University
Civil Engineering from Gayatri Engineering College