Customer Service & Delivery Support Professional

LaMonda Christopher

Cartersville, Georgia ****************@******.*** 470-***-****

Professional Summary

Reliable and customer-focused professional with experience in customer service, delivery, food service, caregiving, and fast-paced work environments. Skilled in communicating with customers, resolving concerns, managing orders, and providing respectful support to individuals with diverse needs. Experienced in using mobile applications, electronic platforms, point-of-sale systems, and other technology to process transactions, manage orders, document information, and maintain accurate records. Strong ability to multitask, learn new software quickly, stay organized, and remain professional under pressure. Seeking an entry-level remote customer service, call center, scheduling, or patient support position. Core Skills

• Customer Service

• Phone & Communication Skills

• Customer Support & Problem Solving

• Data Entry & Documentation

• Mobile Applications & Electronic Platforms

• Basic Computer Skills

• Microsoft Office (Word, Outlook, Internet Navigation)

• POS Systems & Electronic Payments

• Scheduling & Organization

• Order Accuracy & Attention to Detail

• Time Management

• Team Collaboration

• Ability to Learn New Software Quickly

Professional Experience

DoorDash – Cartersville, GA

Delivery Driver September 2023 – Present

• Provide timely and accurate delivery service while maintaining positive customer interactions.

• Utilize mobile applications and GPS technology to manage deliveries, navigate routes, and communicate with customers.

• Use electronic platforms to accept, track, and complete orders while maintaining accurate records.

• Handle electronic payments and maintain order accuracy.

• Demonstrate reliability, problem-solving, and strong time management in an independent work setting. Wendy's – Rockmart, GA

Cook / Prep Cook

• Prepared food quickly and accurately in a high-volume customer service environment.

• Worked as part of a team to support fast, friendly, and accurate service.

• Maintained cleanliness and followed food safety and sanitation standards.

• Assisted with stocking and organizing supplies while ensuring customer satisfaction. McDonald's – Rockmart, GA

Cook / Prep Cook

• Prepared menu items according to company standards and customer order needs.

• Maintained clean and organized workstations.

• Assisted with food preparation, stocking, and kitchen support.

• Demonstrated dependability, teamwork, and the ability to follow instructions in a fast-paced environment. Customer Service & Care Experience

Transferable Skills from CNA Roles

• Provided attentive, respectful, and patient-centered support to individuals with diverse needs.

• Communicated clearly with clients, team members, and support staff.

• Maintained accurate documentation using electronic systems and digital communication methods.

• Managed multiple responsibilities while staying organized and professional.

• Demonstrated patience, compassion, problem-solving, and strong attention to detail. Education

High School Diploma

Rockmart High School – Rockmart, GA

Additional Strengths

• Strong work ethic and reliability

• Positive attitude and team-oriented mindset

• Comfortable learning new systems and procedures

• Able to work independently with minimal supervision

• Dependable and punctual

Contact this candidate