Operations & Communications Specialist (15+ Years)

K A R E N D U T R O

******@*****.*** · 757-***-**** · linkedin.com/in/karendutro

Experienced opera ons and communica ons professional with 15+ years suppor ng membership networks, collabora ve ini a ves, and mission-driven organiza ons. Skilled in program coordina on, event management, volunteer engagement, and opera onal systems development. Known for crea ng structure behind the scenes that enables programs, commitees, and leadership teams to operate smoothly, consistently, and sustainably.

CORE EXPERTISE

• Program & Workshop Planning

• Event & Logis cs Management

• Membership Systems & Communica ons

• Workflow & Process Development

• CRM & Database Coordina on

• Budget & Financial Tracking

• Vendor & Speaker Coordina on

• Remote Collabora on

Professional Experience

Contract Opera ons & Communica ons Specialist (Mul -Client) 2024 – Present Provide operational and communications support to multiple organizations, ensuring structured execution across programs and initiatives.

• Maintain CRM systems and support database updates and reporting

• Draft and manage newsletters, email communications, social media posts, and website updates to improve message clarity and ensure consistency across all platforms

• Organize logistics for workshops, meetings, and digital events

• Track financial details and vendor coordination as needed

• Provide executive-level coordination support including scheduling, meeting preparation, presentation materials, and background research to support leadership decision-making

• Coordinate intake and tracking of requests across projects and teams, ensuring inquiries are addressed, routed appropriately, and followed through to resolution Founder & Program Opera ons Director NetworkPeninsula 2007 – 2024 Regional nonprofit coalition serving 350+ organizations Built and managed a 350+ member professional network, overseeing the opera ons and communica ons infrastructure to support large-scale programming.

• Designed and delivered 200+ workshops and 100+ professional events over a 15-year period

• Managed all programming to ensure consistent delivery and high par cipa on K A R E N D U T R O

• Built opera onal systems to support registra on, communica on workflows, inquiry management, and ongoing coordina on across the nonprofit network

• Maintained membership database and implemented all email and digital communica ons

• Oversaw budge ng, bookkeeping, and vendor contracts

• Supported sustained professional development ini a ves that strengthened member reten on and expanded regional engagement

Freelance Copyeditor & Research Specialist 2005 – Present Provide research and editorial support across professional publica ons.

• Coordinated manuscript development for an interna onal team of vascular surgeons preparing the Global Vascular Guidelines on Chronic Limb-Threatening Ischemia, managing revisions across contributors and integra ng edits into the final consolidated document

• Provide research support, copyedi ng, proofreading, and manuscript prepara on assistance for physicians publishing scholarly medical ar cles

• Ensure clarity, accuracy, and organiza on in long-form materials Educa on

Bachelor of Arts in Journalism Temple University, Phila PA Completed degree in 2.5 years Cer fica ons

Founda ons of Project Management Cer ficate

Google/Coursera

Completed: January 2026

AI Essen als Cer ficate

Google/Coursera

Completed: November 2025

Technical Skills

CRM Pla orms Microso 365 Google Workspace

QuickBooks WordPress Wix Canva

Mailchimp Constant Contact

Zoom & Remote Collabora on Tools

2

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