Certified Nursing Assistant & Medical Technician
Resume:
Heidi Knapp
Certified Nursing Assistant, Medical Assistant
Baldwinsville, NY 13027
************@*****.***
Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
HealthDirect Pharmacy Services-North Syracuse, NY
July 2019 to Present
Package both prescribed and over the counter drugs for county jails, nursing homes and group homes. Once drugs are packaged we manifest all orders to be sent to correct facilities. Certified Nursing Assistant
Syracuse Home at McHarrie Place-Baldwinsville, NY
February 2021 to September 2022
Provide direct and indirect care to residents. Handle the bathing and changing of residents. Following a schedule to provide the best care to residents. Clean and sanitize when needed. Chart and record all care provided to the residents.
Technician
Eyecare of CNY-Syracuse, NY
September 2018 to April 2019
Enter patient demographics into EMR. Perform vital testing with patients as well as use an Profiler, and Optos photography.
Open office exam rooms, which included EMR and all medical equipment. Close office and exam rooms
CMA_technician
360care-Camillus, NY
September 2014 to January 2018
I prep pts for the eye doctor. We travel around to different nursing home and give eye exams on the residents. My duties are dilating pts, perform snellen test, refract pts for new eye glasses. I take their eye pressures for glaucoma, as well as frame fit new pts. At the end of the day print off consultants and put recalls in for residents next visit,
Medical Assisting Intern
CNY Surgical Physicians-Syracuse, NY
January 2014 to March 2014
Checked patients in/out, entered new patient paper work into NexGen, input electronic health records, scheduled appointments, faxed documents, and answered multi-line phone.
• Performed clinical duties such as vitals, chief complaints, follow up appointments, and assisted the doctors with minor duties.
012/2013- 03/2015 TOPS Friendly Market Fayetteville, NY Deli Customer Service
• Provide excellent customer service in weighing and packing customer orders.
• Maintained cleanliness throughout the department along with proper rotation of stock.
• Train new co-workers on department procedures, proper handling, cooking and serving of stock. Server/Customer Service
Top Line Restaurants-Liverpool, NY
July 2010 to November 2011
Attended meetings to launch new products.
• Assisted with fundraising for various charities.
• Answered phone calls to provide excellent customer service.
• Handled the intake of orders for both single tables and private parties. Package Handler/Sorter
Adecco-Syracuse, NY
July 2009 to February 2010
Stock Organizer/Warehouse Logistics
• Extracted various types of merchandise to be shipped to Wegman's stores.
• Identified and consolidated loose items for shipment.
• Labeled and directed packages for shipment.
Education
Associates in Applied Science in Medical Assisting Bryant & Stratton College-Liverpool, NY
April 2014
Skills
• Time management
• Analysis skills
• Experience Administering Injections
• EMR
• Cooking
• Experience working with students
• Communication skills
• Patient Care
• Typing
• Vital signs
• Medical receptionist
• Front desk
• EMR systems
• Cash register
• Phone etiquette
• Ophthalmology
• Computer literacy
• Basic math
• Classroom experience
• Computer skills
• Cash handling
• Customer service
• Childcare
• Organizational skills
• Office experience
• Guest services
• Pharmacy Technician Experience
• Sales
• Restaurant experience
• Windows
• Medical terminology
• POS
• Serving
• Experience with children
• Medical office experience
• Administrative experience
• English
• Medication administration
• Vital Signs
Certifications and Licenses
CPR Certification
CNA
Driver's License
September 2016 to September 2024
Ceritified Medical Assistant
April 2015 to April 2019
Additional Information
Baldwinsville Fire Deptartment
Volunteer 6/2024 present.
Coach for Upward basketball through Northside Baptist church.
Contact this candidate