Plasma Center Supervisor & Phlebotomist
Resume:
ALEJANDRA
TORRES
alejandra.torres****@gmail.c
om
Colton, CA 92324
Experienced with overseeing center operations, ensuring smooth daily functioning. Utilizes strategic planning and team management to drive efficiency. Track record of implementing best practices and maintaining high standards of service delivery.
PROFESSIONAL SUMMARY
Chaffey College
Rancho Cucamonga, CA • Expected
in 06/2029
Associate of Science: Radiology
Henry J. Kaiser High School
Fontana, CA • 05/2017
High School Diploma
EDUCATION
SKILLS
• Effective leader
• Efficient multi-tasker
• Phlebotomy Blood Draws
Verbal and written
communication
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• Staff training/development
• Critical Thinking
• Staff management
• Customer service
CERTIFICATIONS
• Licensed Phlebotomist
Biolife Plasma Services - Center Supervisor
Rialto, CA • 06/2023 - 05/2026
LifeStream Blood Bank - Lead Donor Specialist
San Bernardino, CA • 02/2021 - 07/2022
Jamba Juice - General Manager
Riverside, CA • 02/2018 - 01/2021
EXPERIENCE
Supervised daily operations, ensuring compliance with safety and quality standards.
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Trained and mentored staff on best practices in plasma collection processes.
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Implemented workflow improvements to enhance efficiency and reduce wait times.
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Monitored inventory levels, coordinating supply orders to maintain operational readiness.
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Increased customer satisfaction by addressing concerns promptly, resolving issues efficiently, and maintaining a professional demeanor at all times.
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Managed interactions with donors and donation center personnel to achieve goals.
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Evaluated records and risk assessment information for preliminary donor eligibility.
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Obtained blood specimens by performing venipunctures and finger sticks 30 times per day.
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Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
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Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
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Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
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Enforced quality assurance protocols to deliver ideal customer experiences.
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Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
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