Bilingual Financial Data & Operations Manager

Merylee Larenas

*** * *** **** **., Burbank, CA *1501 818-***-**** *******.*******@******.***

I am currently working as a Manager at Indian Masala House Restaurant in Encino, Los Angeles. I have been working 3 years of service and experience within various functions including managing budgets, prepare orders for the drivers, supporting clients, and employee training. I love working in collaborative and energetic environments where I can engage with all members of my team to drive a successful outcome with the customer experience front of mind. I am bilingual in English and Spanish, and seeking to add value and apply my tourism and travel experience to my next opportunity. PREVIOUS EXPERIENCE

Operations Manager at Trips

OCT 2013 – JAN 2020

Los Angeles, California

● Manage customer invoicing across the business

● Tour budget and itinerary management

● Customer database maintenance and reporting

● Customer service lead and first point of call

● Responsible for employee training and managing office communications Executive Assistant at Festynday Marketing Ltd

JUL 2009 - DEC 2009 Santiago,

Chile

● Provided administrative support to the company manager

● Conducted research and prepared statistical reports

● Performed clerical function, handled information requests

● Received visitors, arranged conference calls, and scheduled meetings

● Supervised lower-clerical staff

Assistant to the Department of Finance at Equity Brands & Retail MAY 2007 - DEC 2009

Santiago, Chile

● Managed day to day sale and purchase accounts of the company

● Presented a review of the finance requirements and financial status to the department

● Submitted weekly financial reports highlighting financial performance to management

EDUCATION

Los Angeles Valley College

JAN 2010 - PRESENT

Los Angeles, California

● Major in Communications Studies, transferring to CSUN in 2019 Manpower Technical School

MAR 2007 - DEC 2009

Santiago, Chile

● Bilingual executive assistant (Diploma)

● Supervised practicum at Bank of Chile

Julio Verne High School

MAR 2001 - DEC 2005

Santiago, Chile

● High school diploma with emphasis in Tourism

SKILLS

● Bilingual in Spanish and English

● Proficient in Microsoft Office, Word, Excel, Powerpoint, Outlook, Quickbooks and Sisbo

● Extensive knowledge of the travel industry

● Able to type 35 words per minute

● Excellent customer service skills

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