Detail-Oriented CAD and Customer Service Professional

KYNDRA NICOLE THOMAS

**** ****** ******, ******, **** 44052 816-***-**** **************@*****.*** PROFESSIONAL SUMMARY

Reliable and detail-oriented professional with a diverse background in logistics, customer service, and technical drafting. Proven track record of maintaining high safety and quality standards in fast-paced environments, delivering exceptional customer care, and mastering precise technical software. A quick learner who excels in team settings and readily adapts to constructive feedback to optimize workflow efficiency. WORK EXPERIENCE

The Reserve Network — Temp Worker April 2026 – Present Construct and assemble product packaging efficiently to meet daily production quotas. Accurately pack materials for shipment, ensuring strict quality control and minimal error rates. Consistently adhere to workplace safety regulations and maintain a clean, organized work environment. HomeGoods — Cashier / Sales Associate February 2026 – April 2026 Managed point-of-sale transactions accurately while providing friendly, helpful customer service. Maintained store visual standards by stocking shelves, organizing inventory, and keeping merchandising displays clean.

Resolved customer inquiries promptly, ensuring a positive shopping experience. Starbucks — Barista December 2025 – January 2026

Prepared and crafted high-quality beverages quickly in a high-volume, fast-paced environment. Welcomed customers, took accurate food and beverage orders, and operated the register. Strictly maintained corporate food safety, sanitation, and health standards. EDUCATION & CERTIFICATIONS

Computer Aided Drafting (CAD) Certification — Hillyard Technical Center August 2021 – May 2023 Credential: AutoDesk Certified

High School Diploma — North Andrew High School August 2019 – May 2023 SKILLS

Technical & Software: Microsoft Office Suite (Word, Excel, PowerPoint), AutoDesk / Computer Aided Drafting (CAD). Workplace Operations: Order Packing & Assembly, Cash Handling, Point of Sale (POS) Systems, Quality Control, Food & Workplace Safety Standards.

Core Strengths: Strong Communication, Active Listening, Adaptable & Coachable (Open to Constructive Feedback), Team Collaboration.

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