Inventory Operations Supervisor & Team Lead

Summary

Results-driven Inventory Supervisor with 15+ years of experience in optimizing inventory operations and leading high-performing teams. Proven track record in enhancing productivity and accuracy during inventory events while maintaining exceptional customer service standards. Skilled in recruiting, training, and developing inventory professionals to build strong teams. Adept at leveraging extensive warehouse experience to drive operational excellence and meet organizational goals. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work experience

MWS Inventory Supervisor

WIS International • Ontario, CA

September 2021 to December 2025

• overseeing and optimizing inventory operations

• hands-on leadership during inventory events, ensuring productivity, accuracy, and adherence to professional standards

• Ensuring all work is performed to the highest professional standards, with a focus on customer service

• Maintaining high standards of performance during inventory events, including meeting

• productivity targets and accuracy goals.

• Recruiting, hiring, training, and developing inventory professionals to build a strong team. Customer Service/Quality Control

Vape Society Supply • Henderson, NV

January 2019 to May 2020

• Provided exceptional customer support via phone, email, and chat channels

• Maintained a high level of professionalism and empathy while addressing customer concerns

• Managed a high volume of incoming calls and emails in a fast-paced environment

• Documented all interactions with customers accurately and thoroughly in the CRM system Assistant manager

7-11 Corporations • Norco, CA

September 2015 to April 2016

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times Shipping/Receiving Clerk

Zumies Distribution Center • Corona, CA

September 2013 to February 2014

• Processed and prepared shipments for delivery, ensuring accuracy and timeliness

• Inspected packages for damage or discrepancies, promptly resolving any issues to maintain customer satisfaction

• Maintained a clean and organized work area to promote efficiency and safety

• Performed quality checks on outgoing shipments to ensure accurate labeling and documentation Keri Madueno

+1-951-***-**** / **********@*****.*** / Jurupa Valley, CA 92509 Education

Medical billing and coding certificate (College)

Ultimate Medical Academy-Clearwater • Remote

October 2011 to August 2012

General Studies (High school diploma or GED)

Chaffey High School • Ontario, CA

September 1992 to June 1996

Skills

Cleaning equipment Transportation planning Pricing Customer service Picking & packing Mobile devices Transportation documentation for distribution operations Regulatory compliance Phone communication Microsoft Excel Excel data analysis MRP Travel scheduling Client interaction via phone calls Industrial equipment troubleshooting Macros Microsoft Word Material handling equipment operation Quality inspection Merchandising Escalation handling Google Workspace Handling insurance claims Quality standards in production Multitasking Financial analysis Quality flowcharts Hardware support Quality assurance Cherry picker Interpersonal communication Spot checks for inventory management Finished product defect inspection Quality records maintenance Data filtering ADP Workforce Now Random inventory counts for inventory management Technical support GAAP Climbing Time management E-commerce Dependability Grocery store Research Manufacturing warehouse supervision experience Goods transport load planning Interpersonal skills Organizational skills PeopleSoft Quality control documentation Report writing Warehouse management system Productivity software Shuttle driving Computer skills Data entry General freight transportation Data analytics Microsoft Access Process improvement Attention to detail ADP Leadership Front desk Call center experience Physical inventory counts for inventory management Clerical experience Performance Improvement (PI) Customer communication Logistics inventory management Math DOT (Department of Transportation) regulations RF scanner Labeling Pharmaceutical regulatory compliance Office experience Delivery management Quality audits Computer operation Data verification Safety regulations Teamwork IT support Cloud storage services Warehouse supervisor experience Dispatch software communication Cash register operations Automated inventory tracking Direct support Microsoft Office Problem-solving Packing Forklift Defect detection (quality control) Data conversion Mainframe Financial software Order processing Materials handling Excel formulas Windows Office management Customer retention Spreadsheets Planograms Electric pallet jack Technical Proficiency Spreadsheet filtering Sales support Safety standards in production Delegation Performance management Damaged goods handling Workplace health and safety regulatory compliance Efficiency improvement Carrier management Updating inventory records Procurement contract negotiation ERP systems Computer hardware Basic math Customer inquiry handling Heavy lifting Computer networking Dispatching Supplier management Passenger van operation Data entry in Excel Account management Languages

English

Certifications

Driver's License

CDL C

Non-CDL Class C

Writing skills Manufacturing 3PL Presenting solutions Loss prevention Order picking Record keeping Map reading Inventory control Warehouse experience Warehouse management experience Data mining Computer literacy Cross-functional communication Inventory management Inventory records Quality assurance within manufacturing Spreadsheet design Decision making Palletization Warehouse operations Infor WMS Inventory data entry Equipment troubleshooting Distribution center supervision experience POS systems Retail industry sales team management Spreadsheet charts Order entry Quality control Mechanical troubleshooting Microsoft Outlook Pivot tables Hours of Service (HOS) regulations Quality control operations Manufacturing company experience Administrative experience Logistics Cross-functional collaboration QuickBooks Typing Data reporting

Contact this candidate