Office Support & Customer Service Professional
Resume:
PROFESSIONAL SUMMARY
Office Support Professional with several years of experience
providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment.
EXPERIENCE
Administrative Assistant
December 2019 - Present Platinum Tax Service, Columbia, SC Cashier
May 2023 - January 2024 Lowes, Columbia, SC
Cashier
January 2021 - August 2022 Kroger, Columbia, SC
Maintained files and filing, keeping sensitive information confidential.
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Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
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Provided administrative support to management staff, including scheduling meetings and appointments,and maintaining records.
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Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
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• Maintained calendars and schedules to set appointments. Screened incoming telephone calls, routing to appropriate personnel.
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Operated cash register and accurately processed payments, returns, and exchanges.
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Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
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Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
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Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
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Provided excellent customer service by greeting customers and offering assistance.
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Managed large amounts of cash accurately during busy hours in a fast-paced environment.
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Accurately processed customer payments using cash, credit cards, and checks.
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CONTACT
***********@*****.***
Columbia, SC 29229
SKILLS
• Customer service
• Administrative support
• Data entry
• Computer skills
• Office administration
• Scheduling
• Microsoft Word
• Microsoft Excel
• Microsoft outlook
• Filing
• Appointment scheduling
• Prioritization
• Microsoft PowerPoint
• Confidential document control
KYRA BELTON
Operated cash register and accurately processed payments, returns, and exchanges.
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Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
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Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
•
Accurately processed customer payments using cash, credit cards, and checks.
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REFERENCES
References available upon request
Contact this candidate