Customer Service & Caregiving Assistant

Caliyah Mitchell

Chicago IL • 708-***-**** • ***************@*****.***

Professional Summary

Dedicated and highly motivated professional with over two years of experience in the customer service industry, eager to contribute to an organization that prioritizes development and growth. Committed to delivering exceptional service while continuously seeking opportunities for personal and professional advancement. Passionate about driving positive customer experiences and building lasting relationships.

Work History

Care Giver, 01/2024 to Current

Addus Home Care – Chicago, IL

Cut and trimmed hair according to clients' instructions or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.

Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Teacher Assistant, 07/2024 to 09/2024

The Caterpillar Daycare – Chicago, IL

Assisted in maintaining a clean and safe classroom environment, reinforcing daycare safety protocols.

Developed strong relationships with families, fostering open communication regarding child progress and concerns.

Provided one-on-one support for children with special needs, ensuring their successful integration into group activities.

Assisted in planning and executing field trips, providing educational experiences outside of the traditional classroom setting.

Enhanced student learning by incorporating hands-on activities and group projects into daily lessons.

Volunteer, 06/2022 to 02/2023

Girls Inc – Chicago, IL

Focused on programming such as economic literacy and leadership.

Provided mentorship and safe spaces for program participants.

Implemented programming to help program participants succeed.

Education

High School Diploma: 08/2025

Penn Foster - Chicago, IL

Welding Certification: 05/2025

Dawson Technical Institute - Chicago, IL

OSHA 30

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