E-commerce Operations & MIS Reporting Specialist

ABHISHEK

CAREER OBJECTIVE

To secure a challenging position in a growth-oriented

organization where I can utilize my expertise in E- Commerce Operations, Inventory Management, MIS

Reporting, Dispatch & Logistics Coordination, Data Analysis, and Business Process Automation. I aim to contribute to organizational success through efficient operations, analytical problem-solving, and continuous process improvement while enhancing my professional skills and advancing my career.

WORK EXPERIENCE

MIS & Data Management (3 years)

Techvision International Pvt. Ltd., Bawana, Delhi

Strong knowledge of MIS Reporting, Data Analysis, and Dashboard Creation.

Proficient in Google Sheets/Excel (VLOOKUP, HLOOKUP, Pivot Table, Conditional Formatting, Data Validation).

Experienced in creating and managing Google Forms for data collection and automation.

Knowledge of scripting and data extraction techniques. E-commerce Executive (3 years)

Techvision International Pvt. Ltd., Bawana, Delhi

Managed daily operations across (Amazon, Flipkart, Myntra, Meesho, Moglix, Blinkit, Jio Mart.).

Monitored and optimized marketplace performance to improve sales growth.

Analyzed return reasons and implemented corrective actions to reduce return rates.

Coordinated with warehouse, dispatch, and customer support teams for smooth order fulfillment.

Managed product listings, catalog updates, pricing, and inventory availability.

Handled order processing, shipment tracking, returns, replacements, and escalations.

Created and maintained summary reports in advanced Excel and Google Sheets.

Monitored stock levels and performed timely replenishment to avoid stock-outs.

Coordinated with marketplace managers and technical support teams for issues resolution.

Generated daily, weekly, and monthly business performance reports.

CONTACT

Address: House No 49 Ishwar Colony Bawana, Delhi, India Phone: +91-935*******

Email: ************@*****.***

SKILLS

Professional Skills

E-Commerce Operations Management

Marketplace Management (Amazon, Flipkart, Myntra, Meesho, Moglix, Blinkit)

Inventory & Warehouse Management

Dispatch & Logistics Coordination

Shipment Creation & Optimization

Order Processing & Fulfillment

Return Reduction (RTO/NDR Management)

Stock Planning & Inventory Control

Production & Purchase Coordination

Vendor & Supplier Management

MIS Reporting & Dashboard Creation

Advanced Microsoft Excel

Google Sheets & Data Automation

Google Forms Management

FMS Data Scraping & Analysis

Data Analysis & Business Reporting

Busy Accounting Software

Billing & Documentation Management

Office Administration & Operations

Team Coordination & Staff Training

Supervisor Guidance & Process Management

Stock Audit & Reconciliation

Customer Data Management

Advertising Performance Tracking

Sales Analysis & Growth Monitoring

Problem Solving & Process

Technical Skills

Programming, Database & Automation

Database Querying & Data Management

Data Extraction, Filtering & Reporting

Google Apps Script

C++ HTML CSS3

SQL (Basic) JavaScript (Basic)

Advanced Excel & MIS

Advanced Microsoft Excel

VLOOKUP, XLOOKUP, HLOOKUP

Pivot Tables & Pivot Charts

Conditional Formatting

Dashboard Creation

MIS Reporting & Data Analysis

Inventory & Logistics Manager (3 years)

Techvision International Pvt. Ltd., Bawana, Delhi

Managed end-to-end inventory operations, ensuring stock accuracy and efficient inventory control across multiple product categories.

Oversaw dispatch planning, shipment creation, scheduling, and delivery tracking to ensure timely order fulfillment.

Coordinated with warehouse, logistics, production, and e-commerce teams for seamless weekly and monthly workflow.

Monitored stock movement and replenishment requirements to maintain inventory health and prevent stock-outs or overstock.

Prepared and presented daily, weekly, and monthly stock reports for management review and decision-making.

Developed inventory tracking sheets, reconciliation reports, and operational dashboards using advanced Excel/Google Sheets to enhance inventory accuracy.

Trained supervisors and operational staff on inventory management procedures, stock handling protocols, and safety guidelines.

Conducted stock verification, reconciliation, and audit activities to maintain inventory accuracy and compliance.

Supported management with inventory analysis, demand planning, and process improvement initiatives to enhance operational efficiency.

Collaborated with dispatch and logistics teams to minimize dispatch flaws and minimize delays, ensuring improved service levels.

Ensured proper documentation, reporting, and records maintenance for inventory dispatch and warehouse operations.

Production & Purchase Manager (3 years)

Techvision International Pvt. Ltd., Bawana, Delhi

Supervised daily production operations and ensured timely output matching organizational goals.

Managed procurement and purchasing activities for raw materials.

Coordinated with vendors and suppliers for cost-effective purchasing.

Ensured availability of materials to avoid production delay.

Monitored product quality and maintained production standards.

Maintained warehouse records, bills, and documentation.

Coordinated with inventory and dispatch teams for smooth workflow.

Office Administration (3 years)

Techvision International Pvt. Ltd., Bawana, Delhi

Managed day-to-day office administration and ensured smooth and efficient office operations.

Prepared and maintained Daily, Weekly, and Monthly MIS Reports using Advanced Excel and Google Sheets.

Handled official documentation, data management, record keeping, filing, and administrative reporting.

Coordinated effectively with internal departments, vendors, clients, and senior management to ensure timely task completion.

Maintained employee attendance, leave records, official files, and confidential company documents with accuracy.

Managed official emails, business correspondence, meetings, appointments, and internal communication.

Prepared and maintained invoices, purchase orders, quotations, and other business documents.

Google Workspace & Automation

Google Sheets

Google Forms

Google Apps Script

Report Automation

Workflow Management

Data Analytics & Reporting

SQL Data Analysis

FMS Data Scraping

Business Dashboard Creation

Data Visualization

Inventory & Sales Reporting

LANGUAGES

• Hindi

• English

CERTIFICATIONS

ADVANCE EXCEL

PHOTO SHOP

TALLY ERP 9

HTML

CSS 3

JAVA SCRIPT

DCA

EDUCATION

BA (HONS) POLITICAL SCIENCE 06/2026

DU SOL, University of Delhi

12TH 04/2022

CBSE Board

80.66%

10TH 05/2020

CBSE Board

75.83%

PERSONAL INFO

Father's Name: RAM SURESH

Mother's Name: ANITA DEVI

Date of Birth: 03/09/05

Gender: MALE

Nationality: INDIAN

Marital Status: UNMARRIED

Managed inward/outward records, courier documentation, dispatch coordination, and office inventory.

Supported Inventory, Warehouse, Logistics, and E-commerce Operations through accurate documentation and reporting.

Proficient in Advanced Excel, Google Sheets, VLOOKUP, XLOOKUP, Pivot Tables, Data Analysis, and MIS Reporting. Accounts & Administrative Executive (3 years)

Techvision International Pvt. Ltd., Bawana, Delhi

Handled basic accounting tasks including billing, entries, and record keeping.

Worked on Busy Accounting Software for data entries and reports.

Maintained purchase, sales, and expense records.

Assisted in invoice generation and payment tracking.

Coordinated with internal teams for financial and operational support.

Managed office administration and documentation. Order Processing (3 years)

Techvision International Pvt. Ltd., Bawana, Delhi

Received and processed orders through multiple e-commerce platforms (Amazon, Flipkart, Myntra, Meesho, Moglix, Blinkit, Jio Mart.).

Monitored operational shipments and ensured timely dispatch.

Coordinated with warehouse, dispatch, and logistics teams.

Maintained order tracking, delivery status, and returns resolution.

Maintained precise accounting entries and reports. Operations & Computer Handling (2 years)

Cyber Cafe - Delhi

Managed customer documentation, online applications, and data entry services.

Managed printing, scanning, and form submissions.

Provided technical and customer support.

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