Treasury and Mortgage Operations Specialist

Christopher C. Moore

**************.**@*****.*** 513-***-**** Cincinnati, Ohio

PROFESSIONAL SUMMARY

Financial services and operations professional with 20+ years of experience in workflow management, treasury operations, banking services, loan processing, customer relationship management, and business operations. Proven success exceeding performance targets, optimizing workflows, and delivering exceptional client service. EMPLOYMENT HISTORY & ACCOMPLISHMENTS

Tata Consultancy Services LLC – Workflow Specialist 05/2024 – 01/01/2026 Milford, Ohio

• Analyzed workflows to improve operational efficiency and automation.

• Designed and implemented workflow solutions supporting business optimization.

• Troubleshot workflow-related issues and collaborated with cross-functional teams.

• Maintained workflow documentation and generated performance reports. Fifth Third Bank – Treasury Management

07/2023 – 05/2024 Cincinnati, Ohio

• Maintained banking relationships and improved banking services.

• Generated revenue opportunities and expanded client portfolios.

• Prepared financial reports for senior leadership.

• Investigated and resolved banking and payment issues. Stock Yards Bank & Trust – Loan Officer Assistant

07/2020 – 12/2022 Louisville, Kentucky

• Ranked top three in annual loan volume performance.

• Funded more than $18M in loans annually.

• Reviewed loan documentation for compliance and accuracy. AmeriSave Mortgage Corporation – Mortgage Processor 07/2019 – 07/2020 Louisville, Kentucky

• Managed refinance pipelines and funded 30+ loans monthly. Payment Alliance International – Account Executive 04/2017 – 06/2019 Louisville, Kentucky

• Managed customer relationships and sales opportunities. AurGroup Credit Union – Member Service Consultant

01/2014 – 02/2017 Cincinnati, Ohio

• Assisted clients with lending and financial products. U.S. Bank – Accounting Principal

03/2011 – 12/2013 Cincinnati, Ohio

• Prepared loan documentation and coordinated closings. EDUCATION

Miami University – Middletown, Ohio

Business Administration Coursework Completed

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