Recent Graduate Kinesiology Customer Service Trainer

SIDNEY NATHANIEL

Richmond, VA • 707-***-**** • *****************@*****.***

PROFESSIONAL SUMMARY

Reliable and professional recent graduate with a B.S. in Kinesiology and a strong background in customer service, staff training, direct care, and administrative support. Detail-oriented, organized, and comfortable working with the public in fast-paced environments. A quick learner who brings a positive attitude, clear communication, and genuine commitment to any team. CORE SKILLS

Customer Service • Professionalism • Front Desk & Reception • Data Entry • Organization • Record Keeping • Staff Training

• Phone & Email Communication • Microsoft Office • Excel • Multitasking • Conflict Resolution • Teamwork EXPERIENCE

Sally Beauty Supply Beauty Advisor April 2025 – June 2025

• Assisted customers with beauty product selection, recommendations, and purchases based on individual needs.

• Delivered friendly, knowledgeable customer service in a fast-paced retail environment while maintaining store standards.

• Supported daily operations, including cashiering, stocking, inventory organization, and merchandising displays.

• Collaborated with team members to create a positive shopping experience and meet store goals. Left position due to school scheduling conflicts while completing university coursework. Endless Destinationz Social Media Consultant & Team Mentor 2022 – 2023

• Managed communications, organized team schedules, and supported administrative and outreach functions.

• Mentored team members and facilitated training sessions, demonstrating strong interpersonal and organizational skills. Choices Ice Cream & Smoothie Lead Cashier & Staff Trainer 2021 – 2022

• Handled high-volume customer transactions accurately while maintaining a welcoming front-of-house environment.

• Trained new staff on procedures, customer service standards, and daily operations.

• Managed opening and closing duties, cash handling, and inventory organization. Glajan Care Inc. Lead Direct Care Provider 2019 – 2021

• Maintained detailed client records, daily logs, and care documentation in compliance with organizational standards.

• Coordinated schedules, communicated with supervisors and care teams, and ensured smooth day-to-day operations.

• Served as a calm, professional point of contact for clients, families, and staff in sensitive situations. EDUCATION

Hampton University B.S. in Kinesiology Honor Student Graduated May 2026 ADDITIONAL EXPERIENCE

123 hours of dental office observation and 75 hours of occupational therapy shadowing, providing direct exposure to front desk operations, patient scheduling, record management, and professional office environments.

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