Personal Support Worker - Dementia & Senior Care
Resume:
Ifeoma Fausta Ibekwe
*** ***** **, ************, ** K9H 7S7
************@*****.***
PROFILE
Compassionate and dedicated Personal Support Worker with over two years of Canadian experience providing person-centred care to seniors in a retirement residence setting. Skilled in activities of daily living (ADLs), dementia care, palliative support, mobility assistance, personal hygiene, feeding, skin observation, safe transfers, and accurate documentation. Experienced in using mechanical lifts, following infection prevention practices, and collaborating with healthcare teams to support resident safety and well-being. Recognized for building trusting relationships through empathy, patience, and individualized care approaches that promote dignity, comfort, independence, and quality of life.
AREAS OF EXPERTISE:
Person centred resident care, Activities of Daily Living (ADLs), Personal Hygiene, Grooming & Toileting Assistance, Safe Resident Transfers, Mobility Assistance & Fall Prevention, Dementia Care & Responsive Behavior, Feeding and Nutrition Support.Documentation, Reporting & Care Plan Implementation, Mechanical Lift Use (Hoyer, Sit to Stand, Bath Tub Lift), Abuse Recognition and Mandatory Reporting, Infection Prevention and Control (IPAC), Skin Observation & Pressure Injury Prevention,Teamwork & Collaboration. PROFESSIONAL EXPERIENCE:
Princess Gardens Retirement Residence (AON) Personal Support Worker
Peterborough, ON February 2024 – Present
• Provide person-centered care and assistance with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, feeding, and comfort care while maintaining residents’ dignity, privacy, and independence.
• Support residents living with dementia through therapeutic communication, patience, reassurance, and gentle redirection strategies to reduce distress and promote emotional well-being.
• Assist residents with safe mobility, transfers, and repositioning using proper body mechanics and mechanical equipment, including Hoyer lifts, sit-to-stand lifts, bath tub lifts, transfer belts, wheelchairs, and walkers, in accordance with care plans and safety protocols.
• Observe, document, and report changes in residents’ physical, cognitive, emotional, and behavioural status to nursing staff to support timely interventions and individualized care.
• Provide palliative and comfort-focused care by supporting residents’ personal needs, emotional well- being, comfort, and dignity during advanced stages of illness.
• Perform skin observations during personal care routines and promptly report concerns to support skin integrity and pressure injury prevention.
• Maintain accurate documentation and follow infection prevention and control (IPAC) practices, emergency procedures, and workplace safety standards to promote a safe care environment.
• Build trusting relationships with residents, families, and healthcare team members through empathy, respect, active listening, and consistent communication.
• Support recreational activities and meaningful social engagement to promote resident participation, independence, and quality of life.
• Demonstrate calm and professional behavior support during responsive behaviors and challenging care situations by applying GPA and NVCI techniques.
CERTIFICATIONS & TRAINING:
• Personal Support Worker (PSW) Certificate – Mississauga Career College, May 2026
• Gentle Persuasive Approaches (GPA) Certificate
• Standard First Aid & CPR/AED Level C – 2023
• Recognizing Abuse & Taking Action Training; CPI Nonviolent Crisis Intervention (NVCI) Training – 2023
• WHMIS – 2025
• N95 Respirator Fit Testing
• Police Vulnerable Sector Check
• Tuberculosis (TB) Screening
• Up-to-date immunization records and health screening requirements for healthcare settings
• Valid Ontario G Driver’s Licence.
EDUCATION
Mississauga Career College – Ontario. Personal Support Worker (PSW) Certificate - May 2026. Fleming College – Peterborough, Ontario Advanced Diploma in Biotechnology — 2025. References Available Upon Request
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