Banking Operations & Compliance Analyst

JALYN

TREVILLION

Atlanta, GA www.linkedin.com/in/jalyn-trevillion

770-***-**** ****************@*****.***

Banking professional with 4+ years of progressive experience across operations, compliance, and branch banking within a Fortune 500 financial institution. Demonstrated success improving process efficiency, reducing risk exposure, and ensuring regulatory integrity in high- volume, control-driven environments. Seeking to contribute operational expertise and analytical support within enterprise banking functions. EXPERIENCE

TELLER

Wells Fargo Atlanta, GA

FEBRUARY 2025 – PRESENT

- Process high-volume cash and check transactions averaging $50K+ daily with zero discrepancies while maintaining strict compliance with banking regulations and internal controls.

- Resolve customer inquiries efficiently while ensuring compliance with financial regulations and internal procedures.

- Identify customer needs and refer to appropriate products, support branch performance, and customer satisfaction. SENIOR BUSINESS EXECUTION ADMINISTRATOR

Wells Fargo Charlotte, NC

JULY 2023– JULY 2024

- Supported day-to-day operational functions in a regulated financial environment by analyzing issues, researching root causes, and providing timely resolutions.

- Reduced client onboarding time by 20% through process review, documentation standardization, and adherence to established procedures.

- Improved operational efficiency by 15% through data analysis, exception, identification, and process optimization

- Partnered with cross-functional teams to ensure compliance with internal policies, procedures, and quality control standards. OPERATIONS ANALYST

Wells Fargo Charlotte, NC

AUGUST 2022– JULY 2023

- Reviewed and validated operational data to ensure accuracy, completeness, and compliance with internal controls.

- Supported exception processing and issue resolution defined procedures and quality standards.

- Delivered clear, actionable updates to stakeholders, improving communication effectiveness and stakeholder satisfaction by 25%.

- Assisted with documentation and monitoring of operational processes to support consistency and risk mitigation. EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION IN MANAGEMENT, HUMAN RESOURCES Georgia State University, Atlanta, GA

SKILLS

• Microsoft Office Suite • Operational Controls • Stakeholder Communication

• Mainframe Data Xchange • Risk Mitigation • Data Analysis & Reporting

• QuickBooks • Legal & Regulatory Compliance • Process Optimization

• SQL • Policy Adherence • Attention to Detail

• Hogan

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