Laura Espinobarros
Houston Tx *****
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OBJECTIVE
Licensed insurance/customer service representative with 7+ years of experience. Recognized for developing strong client relationships, optimizing sales, resolving billing questions and supporting customers with policy solutions and renewals. Looking to continue using my skills and abilities to help grow in an agency.
SKILLS
• Bilingual
• Cross selling
• Claim assistance
• Reliable, trustworthy, & dependable.
• In person and Over the phone Customer service skills
• Telephone and inside sales
• Knowledgeable in various insurance products
• Advanced Multi-Task Skills
• Problem solving skills
Allstate, Marisol Martinez Benavente - Customer Service/ Sales Representative
December 2018 – December 2025
● Licensed P&C
● Customer service/Sales
● Knowledgeable in overcoming objections
America’s Best Eye Contacts and Glasses - Contact Lens Manager April 2017 - December 2018
● Verify insurance coverage
● Schedule appointment and follow ups when needed
● Hands on contact lens training
● Maintaining contact lens trials
● Ordering and dispensing eyeglasses
● Adjusting glasses
● Maintaining client records
EDUCATION
Benjamin O Davis High School - High school Diploma 2016