Compassionate Healthcare Professional Seeking Remote Support

Jazmyn Hartranft

Navarre, FL

850-***-**** ******.*********@*****.***

Authorized to work in the U.S.

Professional Summary

Compassionate healthcare professional with over six years of experience providing exceptional resident care, medication administration, documentation, and customer service. Skilled at communicating with patients, families, and healthcare teams while maintaining accuracy and professionalism. Seeking a remote Customer Service Representative position where strong communication, problem-solving, and organizational skills can deliver an outstanding customer experience.

Core Skills

Customer Service • Phone & Email Support • Data Entry • EMR Systems • Communication • Problem Solving • Time Management • Multitasking • Medication Administration • Documentation • Microsoft Office

Professional Experience

Resident Assistant / Medication Technician Belvedere Commons

May 2021–Present

Provide compassionate care to residents in assisted living and memory care.

Administer medications accurately following physician orders.

Document care in electronic records.

Communicate with residents, families, and healthcare staff.

Respond to resident concerns and emergencies professionally.

Caregiver Hands and Heart

Aug 2022–Jan 2023

Provided in-home personal care and companionship.

Assisted with activities of daily living while maintaining dignity and safety.

Direct Support Professional Fort Walton Beach Developmental Center

Jan 2020–Dec 2020

Supported individuals with developmental disabilities.

Assisted with daily living activities and encouraged independence.

Cashier Paradise Liquors

Aug 2019–Jan 2020

Delivered friendly customer service.

Processed transactions, stocked merchandise, and opened/closed the store.

Personal Care Assistant The Meridian at Westwood

Oct 2018–Mar 2019

Assisted residents with personal care and daily activities.

Built positive relationships with residents and staff.

Education

Warner Robins High School — High School Diploma

Certifications

Certified Medication Technician

Certified Medication Aide

CPR • First Aid • AED

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