Ryan M. Casten
Address: **** ********** *** *, ***** Petersburg, FL 33713
Phone: 207-***-**** Email: ********@*****.***
Professional Summary
Dynamic and highly organized Professional Writer and Digital Strategist with over a decade of experience driving brand engagement, managing customer relations, and executing high-impact events. Proven track record of developing tailored social media strategies, coordinating cross-functional communications, and building lasting client relationships. Possesses exceptional interpersonal skills and a versatile communication style adaptable to corporate, entertainment, and non-profit sectors.
Professional Experience
RMC Consulting Freelance Writing & Strategy
Lead Writer & Consultant July 2014 – Present
Content Creation: Serve as the lead writer for multiple comedians and entertainers, scripting engaging material tailored to unique brand voices.
Digital Strategy: Architect and execute social media consultation and brand positioning strategies to maximize online presence and audience growth.
Client Acquisition: Leverage brand recognition, strategic networking, and client referrals to consistently expand the freelance portfolio and retain long-term contracts.
Project Coordination: Spearhead and streamline communications among multiple collaborators and creative teams to ensure seamless project delivery.
Burnturn Poker
Social Media Director & Customer Service Manager July 2010 – July 2013
Brand Promotion: Formulated and executed comprehensive social media campaigns to advertise the web platform and drive attendance to high-profile special events.
Customer Retention: Managed end-to-end customer service operations, resolving complex user issues with diplomacy and efficiency.
Financial Operations: Safely processed customer payments and maintained accurate transaction records in a fast-paced environment.
HOPE Network Pittsburgh, PA
Event Volunteer & Coordinator June 2009 – July 2010
Event Management: Coordinated logistical setup, operational management, and execution for the 19th Annual Hoops Classic, the organization’s largest annual fundraising event.
Community Engagement: Collaborated with internal teams to facilitate event activities, optimizing the experience for attendees, donors, and participants.
Education
Wells High School Wells, ME
High School Diploma
Languages: Advanced Spanish coursework