Wendy Copenhaver
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Core Skills
Office Management: Staff coordination, scheduling, office supplies, and administrative support
Bookkeeping: Accounts payable/receivable, bank reconciliations, payroll, financial reporting
Software Proficiency: QuickBooks Desktop & Online, Microsoft Office, Google Suite, Acculynx, Service Titan,
Attention to Detail: Meticulous in managing financial records and office operations
Communication Skills: Ability to interact with teams and clients, both remotely and in-person
Problem Solving: Quick learner with a strong ability to adapt to new systems and processes
Team Collaboration: Proven ability to work well independently or in team settings, fostering a positive work environment
Professional Experience
Metro Builders, Inc. – Arlington, TN / Nov. 2023 – Mar. 2026
Office Manager / Bookkeeper
TN Home Improvers, LLC – Arlington, TN / Feb. 2013 – Oct. 2023
Office Manager / Bookkeeper
Oversee day-to-day office operations, ensuring smooth workflow and high levels of productivity.
Handle all bookkeeping responsibilities including invoicing, bank reconciliations, and processing payroll.
Managed and maintained accurate financial records, including accounts payable and receivable, ensuring compliance with financial regulations.
Utilize QuickBooks Desktop for financial reporting, budgeting, and CPA coordination for tax preparation.
Managed production scheduling and project workflow including vendor relationships, purchasing and supply ordering.
Implemented and maintained office systems for document management and task organization.
Provide customer support and resolve inquiries through email, phone, and face-to-face interactions.
Developed and implemented office policies, improving office efficiency and communication.
Professional Affiliations & Certifications
Member – American Institute of Professional Bookkeepers
“Top of the House” Certified Contractor Program – Owens Corning
Notary Public
Additional Experience
Prior administrative management, estimating (new construction – finished hardware and accessories), sales and office support roles within residential construction and related industries