Warehouse Associate & Supply Chain Student

TIMOTHIUS MUSONZA *** Mason Way, Madison, MS ***** 513-***-**** ****************@*****.***

Professional Summary

Detail-oriented and physically capable warehouse associate, with a strong foundation in inventory management, logistics coordination, and team collaboration. Known for reliability, punctuality, integrity, and a methodical approach to tasks. With a proven ability to support efficient warehouse operations.

Actively seeking opportunities to contribute to dynamic logistics environments. While pursuing a Bachelor’s degree in Supply Chain Management. Career highlights include:

Implementing a more efficient work floor plan for The Salvation Army a (Non-Profit).

Part of the Hazmat and Safety Team at Amazon.

Taught and trained 40 men on work etiquette, behavior and different warehouse processes.

Currently pursuing a Bachelor’s in Global Supply Chain Management.

Skill work

•Cross functional Team & Restaurant Management Training and Teaching.

•Shipping & Receiving Forklift Operation Bar-code & RF-ID Compatible Scanning.

•Binding, Palletizing and Wrapping Pallets

•Account Management Customer Service & Retention Invoicing Insurance Claims Processing.

•Argus Software Quality Control Sales & Metric Tracking.

•Intelligent Credit Management Software

Work History

Vallen integrated Supply, Integrated Supply Storeroom Attendant/Receiver – Canton, MS AUG 2025- Present

Receive inventory using RF scanners while generating packing slips and picking slips on the computer.

Accurately sort labels, move and store items in bins according to predetermined sequence.

Move and deliver inventory to the customer Nissan using a forklift, pallet jack or other equipment according to needs.

Research any open orders not delivered using the open orders report and PO numbers.

Troubleshoot product history using Storeroom CPN Transactions report to assist customers with queries.

Perform periodic cycle counts to ensure accuracy of inventory.

Utilize the storeroom inventory inquiry report for real time data. To locate bin locations, inventory on hand and average lead days.

Locate product using Vallen requisition ordering system and product search tool.

Five Guys Enterprise, Certified Restaurant Manager – Ridgeland, MS JUN 2024 – JUL 2025

•Check in food inventory deliveries for temperature and quality. Stage inventory in designated areas.

•Design and execute daily preparation schedules to meet $7,000 average sales targets.

•Lead and train a high-performing team to deliver exceptional service within 7-minute turnaround times.

•Ensure compliance with Five Guys’ food quality and presentation standards.

•Implement a reconciliation process, that maintains zero discrepancies in daily cash handling.

•Maintain store cleanliness and readiness for health inspections.

The Salvation Army (Non-Profit), Warehouse Supervisor – Cincinnati, OH FEB 2024 – MAY 2024

•Directed production and sorting of 30 racks of clothing daily, increasing productivity by 10%.

•Redesigned the sorting room work floor separating incoming product from outgoing ready for sell product.

•Implemented a systematic approach to receiving, storing and distributing items, reducing inventory holding cost.

•Coordinated supply and distribution of goods to five thrift stores across two States.

•Dispatched trucks for pickups and any Emergency relief efforts.

•Taught and trained 40 men, fostering rehabilitation, work ethics, work etiquette, goal setting and warehouse processes.

•Oversaw day-to-day operations of thrift stores, ensuring efficiency and employee satisfaction.

Divisions Maintenance Group, National Account Manager – Cincinnati, OH DEC 2022 – JAN 2024

Responsible for scheduling and managing, Plumbing service providers for Sam’s Club facilities portfolio.

Built and sustained strong client relationships with key account leaders, improving customer satisfaction by 30%.

Tracked renewal rates, and identified up selling opportunities, driving account growth and revenue.

Home Goods Distribution Center, Warehouse Associate, Shipping & Receiving – Browns burg, IN JAN 2022 – DEC 2022

Inspected and documented incoming/outgoing packages, ensuring accurate assignment and delivery.

Printed shipping labels and documentation using electronic systems.

Counted, selected and sort merchandise by style, color, store orders as assigned.

Packed and unpacked 50lbs-60lbs merchandise frequently, ticketing with guns labels or ticket guns.

Verified supply orders and managed inventory to prevent discrepancies.

Seal boxes for shipping when packing was completed attaching appropriate shipping labels.

O’Reilly Auto Parts Distribution Center (Outbound), Material Handler – Brownsburg, IN JAN 2022 – DEC 2022

•Pull merchandize by matching item codes and numbers on the pick tickets.

•Check items off Freight Bill as they are loaded, with emphasis on correct dates, routes and totals.

•Mark completed orders in a tote by customer number and send out for shipping.

•Operate voice picking equipment to locate parts. Consolidating stock order items so customers can check in quickly.

•Conduct inventory checks and restock bins to maintain optimal supply levels.

•Expedited rush orders for prompt Customer service.

Humana Pharmacy, Patient Care Coordinator, Specialty Pharmacy – Springdale, OH MAY 2020 – DEC 2021

Processed insurance claims for specialty drugs using Humana’s database and Argus software

Guided senior citizens and patients through healthcare plan enrollment processes.

Retained customers by offering tailored solutions to meet their unique needs.

Amazon Returns Center, Fulfillment Associate – Hebron, KY JAN 2017 – MAY 2020

Used barcode and RFID Compatible Scanners, to process returned packages, while creating work orders for multiple departments.

Identified discrepancies for quantity, quality control and verified information at the assigned rate.

Binding, Palletizing and Wrapping pallets. Moving goods 60lbs plus to designated areas within the warehouse regularly.

Loaded and off loaded up to 4 trucks, whenever needed. Water Spider.

Skyline Chili, Shift Manager – Cincinnati, OH FEB 2014 – MAR 2017

•Supervised a 14-member team during swing shifts in a high-capacity restaurant.

•Assisted in operational tasks, to ensure smooth restaurant functioning.

•Ensured guest satisfaction by maintaining prompt service and resolving staff or guest disputes.

•Reconciled daily sales by closing point-of-sale systems and reporting to management.

AT&T, Diagnostics Technician – Cincinnati, OH FEB 2013 – DEC 2013

•Provided technical support for U-Verse internet, phone, and television services.

Education

•Bachelor of Supply Chain, Global Supply Chain Management, Northern Kentucky University – Highland Heights, KY Expected December 2026.

•Certificate in Hospitality Management, Hotel Catering and Hospitality Management School – Zimbabwe 2003.

•5000 LB Lift Truck Safety (Fork Lift), Certification Holmes Community College – Ridgeland, MS August 2024.

•SERV Safe Certification, National Restaurant Association December 2024.

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