Part-Time Administrative and Customer Support Assistant
Resume:
Christine D. Gancarz
Camillus, NY 13031
********@*******.***
Community Options, Inc. – Administrative Assistant – July 2016 to May 2026
Trained Investigator to prevent mistreatment for people with developmental disabilities ensuring that all allegations of abuse and/or neglect are fully investigated.
Assist Training Coordinator with compliance requirements for new employees and recertification for current employees and that we are kept up-to-date to facilitate compliance for state auditing purposes.
Responsible for developing a compelling sponsorship proposal for major annual fundraiser 5K Race.
Identify and reach out to potential sponsors and partners in the community.
Create a marketing plan to promote the event and its mission effectively.
Lockheed Martin Corporation - Customer Support Assistant – 2004 to 2010
Conference Coordinator for 2009 and 2006 User’s Conference held in Orlando, FL for customers from 19 countries involving every aspect of intensive planning and attention to detail 18 months before start of conference. Most successful ever since 1999.
Provide information, support and feedback to the Management Team ensuring excellent customer service, and the goals and objectives of projects are accomplished within prescribed time frames and cost parameters.
Arrange international and domestic travel reservations and expense account preparation.
Built excellent rapport with foreign customers utilizing outstanding communication skills.
Organize and coordinate customer visits by preparing foreign visit requests, hotel reservations, meals, social activities and "meet & greet" arrangements with high level executives.
Gallinger/GMAC Real Estate (Corporate Headquarters) - Marketing Specialist – 2000 to 2004
Editor of Gallinger’s Newsletter, authored community stories and special interest features.
Winner of GMAC National Convention 2001 "Best in Show" award for Personal Promotion
& Marketing and First Place Winner for 2002 Presentation for Referral Services.
Coordinated, planned and directed Trade Shows, special events and Parade of Homes.
Identified and researched new database program for residential listings, cutting costs by 60%, increasing accuracy and avoiding undeliverable material.
Maintained marketing database, wrote web pages, press releases and created marketing slogans and advertisement for Sales Agents.
Gaylord Bros. – Gaylord Information Systems - Marketing Specialist – 1996 to 2000
Implemented GoldMine Marketing database. Updated latest sales and marketing information.
Maintained press release database, wrote all press releases and interviewed new customers.
Winner of President’s Outstanding Employee Recognition Award for developing and implementing Action Item Log resulting in more favorable supplier negotiations.
Graduate of Powelson Business Institute
Dale Carnegie Instructor
Volunteer Experience – February 2010 to 2016
August 2014 to October 2016 – Freelance writer for new CNY publication, pilot edition, featuring articles on volunteering for not-for-profits organizations, focusing on recruitment and retention for new volunteers.
June 2014 to July 2016 – Assistant to the Director of Development – Hiscock Legal Aid Society
Assist with writing articles for e-newsletters, annual report, and Company website.
Help setup “Justice for All” community engagement events.
Interview clients and attorneys to be used as testimonials to promote HLAS.
March 2014 – March 2016 - Media Specialist - United Way Headquarters
Feature articles about outstanding volunteers on United Way's website.
Website Blog called "Christine's Corner" featuring articles focusing on motivating and inspirational stories to gain more volunteers for all organizations represented by United Way.
August 2013 to April 2014- Freelance Writer for Hibu Magazines (Out of Business)
Column called "Christine's Corner" featuring articles for non-profit organizations
promoting volunteering within their community.
Cover all areas of Onondaga County, tag line is "Making a difference in your
corner of the world."
April 2013 to August 2013 - Assistant to the Executive and Associate Director - PEACE, Inc.
Manage database for Financial Education Information.
Coordinate volunteer roster for Tax Preparation services through PEACE.
Maintain master database for over 15 locations for Family Resource Centers.
Assist in the preparation of the Tax Program booklets.
February 2013 to July 2013 - Marketing/Development Assistant - Say Yes to Education
Assisting the Directors of Development, Special Education Programs and Marketing
for the Syracuse City School District's "Say Yes To Education".
Coordinate newly implemented Corporate Volunteer Program.
Perform mail merge activity, proofread marketing material and children authors
for book project for elementary and middle school children.
May 2010 to Jan 2014 - Administrative/Marketing Assistant to the Director of Volunteer Services -
RSVP - Catholic Charities
Appointed first "Ambassador" for Recruiting and Retention of Volunteers.
Member of Advisory Counsel for special events and fund raising.
Coordinator of Marketing/Public Relations team.
Class instructor for Creative Writing/Journaling class.
Co-Editor for newsletters, event agendas, recruiting material, and major fund-raising events.
Instructor for "Say Yes to Education-Catch Healthy Habits" at Van Duyn Elementary School 1st grade after school program (2012).
Data Entry for Contact Database for major fundraising and special events.
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