Experienced Pharmacy Technician (17+ Years)

Uche Ukpong

470-***-**** ************@*****.***

A Pharmacy Technician with 17+ years of professional experience in cost management, patient care, and data analysis. Experienced in assisting the pharmacist by performing daily tasks such as prescription processing, medication handling, and insurance claims processing. Specializing in customer service, communication, patient confidentiality, and inventory management. Instrumental in maintaining records by creating and updating patient profiles and filling prescriptions. Possess thorough knowledge of pharmacy law, medical terminology, pharmaceutical calculations; maintain a safe pharmacy by complying with procedures, rules, and regulations. CORE COMPETENCIES

Pharmacy Technician: Dosage Calculations, Basic Pharmacology, Medication Storage, Prescription Data Entry, Insurance Adjudication, Purchasing and Inventory Control Soft Skills: Communication, Customer Service, Problem Solving, Relationship Building, Critical Thinking, Compassionate caregiving, Effective communication, and Strong problem-solving PROFESSIONAL EXPERIENCE

CVS 30 OCT - Nov 2025

Pharmacy Technician Externship

● Assisted in Production, processing, filling of prescriptions (QP), package and place on shelf

● Assisted in QT: Electronically record all dispensed drugs, process all insurance rejection and Patient Voice Mail.

● Assisted in Return to Stock (RTS): Packaged Medication Reversal (If not picked by patient after 14days, removed from package and return to stock)

● Assisted in Circle Count: Drug Availability, Balance at Hand (BOH) and Document all Out of Stock Medication

● Assisted to Order Out of Stock Drugs for Patients (QI; Queue Inventory)

● Assisted to receive Orders from Outside Vendors (OV), opened and put back to shelf Stepful Jun, 2024 - Sept 2025

Pharmacy Technician Trainee

● Developed and implemented individualized patient care plans

● Assisted pharmacists in processing and filling prescriptions

● Applied HIPAA regulations to protect patient privacy

● Documented controlled substances accurately for compliance

● Supported daily pharmacy operations under pharmacist supervision

● Managed medication inventory and stock levels

● Provided customer service and patient education on medications Compassionate Home Health Care Residential Services Inc. Baltimore, MD May 2023 - Apr 2025 Direct Support Professional

● Administered medications to clients as prescribed

● Implemented individualized care plans for client needs

● Transported clients to community events for social development

● Assisted clients with daily personal hygiene tasks

● Ensured a safe and clean-living environment for clients

● Coordinated with healthcare professionals for client care

● Documented daily care activities and client progress Costus Food Service Company Lagos, Nigeria Feb 2016 - Mar 2023 Marketing Executive

● Directed customer-focused marketing and distribution initiatives

● Managed distribution and marketing of specialty wheat bread products

● Developed marketing strategies to increase product reach

● Analyzed market trends to adjust marketing approaches

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EDUCATION/CERTIFICATIONS

Pharmacy Technician Stepful National Health Career Association 2025 Bachelor of Science in Chemical Engineering University of Benin Benin City, NG 1988 Master of Business Administration Anambra State University of Technology Enugu, NG 1990 Master of Science in Chemical Engineering University of Lagos Lagos, NG 1996 Oracle Certified Professional, OCP 8i/9i NG Lagos, NG 2002 HSE Awareness Certification Shell Petroleum Development Company, Warri, NG 2006 ia PMP Preparatory Certification SPDC, Warri, NG 2012 Microsoft Azure Administrator Certification Microsoft Lagos, NG 2022 Certified Medical Technician Maryland Department of Health Baltimore, MD 2024 Direct Support Professional Training Certification Compassionate Home Health Care Residential Services Inc. Baltimore, MD 2024

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