Administrative Assistant and QuickBooks Office Support

Annalicia Nicole Mata

Odessa, TX 432-***-**** *********.*.****@*****.***

Professional Summary

Dependable administrative professional with 7+ years of experience supporting office operations, accounts-related tasks, customer service, data entry, and record management. Recognized for strong organization, communication, accuracy, and proficiency with Microsoft Office, spreadsheets, and QuickBooks to keep daily operations running smoothly. Work Experience

Administrative Assistant/Receptionist

LEA Odessa, TX

July 2025 to March 2026

Managed front-office procedures, coordinated schedules, maintained records and databases, and supported accounts-related tasks to keep daily operations running efficiently. Supported document processing, data entry, reporting, spreadsheets, and internal communications using Microsoft Office tools to improve workflow accuracy and organization. Office Administrator

Electro Mechanical Odessa, TX

March 2024 to April 2025

Organized filing systems, scheduled meetings, and maintained office calendars to support smooth daily operations. Provided administrative support for HR and accounting functions, including accounts management, payroll, invoicing, record maintenance, and QuickBooks.

Communicated professionally with clients, vendors, and internal staff to support smooth daily operations. Ensured accurate data entry and database upkeep for billing and reporting compliance using spreadsheets and Microsoft Office.

Parts Specialist / Operations Support

BSA Odessa, TX

June 2022 to January 2024

Maintained a local warehouse stocked with hydraulic pumps and epoxy materials used for field units and skid builds. Conducted weekly customer check-ins to confirm inventory needs and support timely parts availability. Received and checked in pumps, prepared warranty documentation according to policy, and delivered parts to field locations as needed.

Worked closely with the Houston hub to track warehouse inventory, respond to customer calls and emails, and maintain accurate, organized customer files.

Shipping & Receiving Associate

Warren CAT Odessa, TX

October 2019 to September 2021

Managed inbound and outbound shipments in a high-volume warehouse environment, ensuring timely and accurate processing of parts.

Performed inventory counts, restocked returned parts, and maintained organized stock levels to support efficient warehouse operations.

Advanced from Part Puller to Shipping & Receiving Associate based on strong performance, reliability, and attention to detail. Purchasing & Receiving Clerk

Jones Brothers Dirt & Paving Odessa, TX

December 2018 to September 2019

Ordered parts and outsourced materials throughout the day to support shop, field, and lab operations in a fast-paced environment.

Organized incoming work orders, kept purchase and inventory information updated in spreadsheets, and maintained accurate records for daily operations.

Handled receiving tasks by verifying quality and quantity against work orders and maintained communication with supervisors, mechanics, and leads to keep materials moving efficiently. Front Office / Parts Support

Crane Tech Odessa, TX

September 2017 to November 2018

Started in front office administration and was promoted to parts support, helping keep the shop stocked with filters, cables, tools, and other daily supplies needed by field crews. Supported the parts room and front office by answering calls and emails, creating invoices, billing customers, receiving payments, and processing work orders.

Education

Business Administration (Associate’s Degree)

Odessa College Odessa, TX

Cosmetology

Glam Beauty Academy Odessa, TX

High School Diploma

Permian High School Odessa, TX

Languages

English, Spanish

Skills

Microsoft Office, QuickBooks, spreadsheets, data entry, record management, accounts support, invoicing, billing, customer service, inventory management, purchasing, work orders, receiving, warehouse operations, and vendor coordination.

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