Bilingual Office Assistant and Data Coordinator

Maria L. Moreno

**** **** ******** *** . ***********, Ca. 93311

Phone 661-***-**** • Email: ************@*****.***

Key Strengths

Bilingual (Spanish) • Anasazi Trained • Quality Improvement

Microsoft Office Programs • Data Entry • Peer Auditing • Team player

Education

Abraham Lincoln High School, HS Diploma • 1988-Riverside California.

Professional Experience

College Community Services Bakersfield Adult

2821 H st Bakersfield Ca. 93301 661-***-****

Office Assistant – 3//2019 to Present

Duties: Answers and directs phone calls and takes messages as appropriate

Greets visitors and directs to appropriate person

Prepares outgoing faxes and distributes incoming faxes

Photocopies a broad range of materials

Schedules meetings and appointments

Types routine correspondence and prepares files as assigned

Maintain and order inventory of order supplies

May pick-up meals for in-house meetings

Assists in new hire set-up process for office or program

Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients

Other duties as assigned or necessary to support the program, office and/or the company

Any or all of above duties and responsibilities

Develops and maintains varied tracking reports, contracts and/or agreements

May write own correspondence and prepares correspondence for management

Interfaces with clients, vendors, visitors to schedule appointments and resolve office administration issues

Occasionally assist or handles small office moves (office furniture)

May handle or assist with billing to clients or MediCal and MediCare.

Researches and prepares special projects as assigned

Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients

Other duties as assigned or necessary to support the program, office and/or the company

Any or all of the above duties and responsibilities

May assist supervisor or management in the development of the work unit’s annual budget, contracts and monitoring adherence to such on a monthly basis; attend meetings and/or trainings to take notes or minutes

Recommends changes to internal office procedures and workflow

Other duties as assigned or necessary to support the program, office and/or the company

recieved referrals from other agencies.

DaVita Dialysis

3761 Mall View Road Bakersfield, CA 93306 661-***-****

Administrative Assistant- 11/21/2017 to 03/2019

Duties: Interpreting, Answers multiple phone lines, directs calls and takes messages as needed Directs patients to complete forms and processes patient-related paperwork Informs provider’s assistant of no shows and cancellations, I make follow-up appointments for patients and calls patients to confirm appointments front-office duties in a fast-paced, customer-oriented clinical environment, as assigned. Performs organizational and advanced administrative support for the department. Creates and manages non-routine executive level special projects, under minimal supervision, relating to the department and overall operation of the Company. Prepares written communication including health plan correspondence, memos, minutes and reports in established formats and distributes as appropriate. Organizes, manages and tracks multiple detailed tasks and assignments with frequently changing priorities in a fast paced environment Performs a wide variety of executive level documentation assignments, including entering data and drafting, editing, revision and print correspondence, reports and other materials Provides continuous follow up on items delegated to team members to effectively keep teams aligned and focused. Establishes positive working relationships and proactive communications with other departments and business partners. Reviews, sorts, and distributes incoming and outgoing mail and correspondence. Maintains a comprehensive filing system. Office Depot ordering when needed, Performs additional duties as assigned.

Mental Health Systems, Inc. ACTion

5121 Stockdale Hwy. Suite 200 Bakersfield, CA 93309 661-***-****

Administrative Assistant - 9/01/2014 to 10/16/2017

Duties: Functioning as secretary for the Office and Program Manager, including preparing correspondence and developing reports written and oral communication; greeting, receiving and assists visitors, vendors, Balance flex money and petty cash. Responsible for the overall efficient and effective operation of the program. Performing word processing, spreadsheet operations and data base operations using Microsoft Office Professional software, and other data base programs as required by funders. Transfers information and documents as required to other programs via facsimile or mail. Monitoring and reviewing client charts for compliance to state and county regulations; preparing reports about chart deficiencies for QI supervisor, and to oversee the quality and timeliness of documentation from clinical staff including progress notes, treatment plans, and assessments. assisting the Program Manager as directed; Assisting Psychiatrist schedule follow up appointment, confirm Psychiatric appointments, Assisting LVN with clients and pharmacy. Assisting Therapist with intake paper work. Assisting in determining client eligibility for Medi-Cal enrollment assistance.

College Community Services. Bakersfield ACT

5121 Stockdale Hwy. Suite 200 Bakersfield, CA 93309 661-***-****

Office Assistant – 7/01/2013 to 9/01/2014

Duties: Interpreting and implementing quality assurance standards, maintaining systems for tracking and evaluating the appropriateness of clinical services. Monitoring and reviewing client charts for compliance to state and county regulations; preparing reports about chart deficiencies for QI supervisor, and to oversee the quality and timeliness of documentation from clinical staff including progress notes, treatment plans, and assessments. Providing a broad range of office support to program staff and management ranging from answering and directing phone calls, greeting clients, vendors and other visitors, handling faxes and mail, scheduling appointment, preparing correspondence and spreadsheets, maintain tracking reports and files, and special projects as assigned.

Clinica Sierra Vista – Lamont Behavioral Health

7839 Burgundy Avenue, Lamont, CA 93241 661-***-****

Receptionist/Medical Records – 4/2005 to 7/2013

Duties: Answering the telephone and providing information, taking and relaying messages and/or direct calls to appropriate personnel; greeting visitors and assisting and/or directing visitors. Assisting with maintaining file system of Electronic Health Records. Complete billing for psychiatrist progress notes and all required documentation and reports. Setting psychiatrist appointments. Assisting in gathering data and statistical information to be utilized by professional staff in developing reports for Child Abuse Treatment (CHAT) program.

Act One Personnel Services – Bakersfield, CA

Receptionist – 2004 to 2005

Duties: Greeting visitors, ascertaining nature of business, assisting and/or directing visitors to appropriate person. Answering phone lines and, providing information, taking and relaying messages and/or directing calls to appropriate personnel. Preparing and generating routine correspondence, letters, memoranda, forms, reports and other documents via computer. Receiving, opening and distributing incoming mail, preparing outgoing mail. Assisting with file system of departmental records.

California Budget Finance – Riverside CA

Customer Service – 2003 to 2004

Duties: Processing payday loans, money grams, and check cashing. Preparing all required clerical documents in a clear, complete and accurate manner, making correct change and accurately preparing receipts.

Reference

References can be obtained upon request.

Contact this candidate