Senior Multi-Cloud AI Platform Architect

JOSÉ MIGUEL ARAGON RIOS

Senior Cloud & AI Platform Architect Azure · AWS · OCI · GCP · Kubernetes · Terraform ********@******.*** +52-56-204*-**** Querétaro, México (Remote-ready) github.com/aragon-engineer aragonengineer.com PROFESSIONAL SUMMARY

Senior Cloud & AI Platform Architect with 25+ years designing, modernizing, and operating mission-critical infrastructure across telecom, financial services, retail, and SaaS environments. Proven leader in cloud architecture, DevOps transformation, Kubernetes platform engineering, and multi-cloud governance (Azure · AWS · OCI · GCP). Over the last 3 years, expanded into applied AI and intelligent automation — integrating Azure OpenAI, LLM APIs, RAG-based architectures, and n8n orchestration pipelines to accelerate incident diagnostics, log analysis, and operational decision-making in production environments. Recognized for bridging business stakeholders, engineering teams, and AI-enabled platforms to deliver measurable cost reduction, resilience, and delivery velocity. CORE COMPETENCIES

CLOUD & PLATFORM

Azure (AKS, AVD, DevOps)

AWS (EKS, EC2, Lambda, S3)

Oracle Cloud Infrastructure

Kubernetes / Helm / Argo CD

Terraform / ARM / IaC

GitOps / KEDA / Prometheus

Docker / CI/CD Pipelines

Cloud Landing Zones

FinOps / Cost Optimization

AI & AUTOMATION

Azure OpenAI / GPT-4

RAG Architectures

LLM API Integration

n8n / Make Orchestration

AI Agents & Agentic AI

Workflow Automation

Intelligent Pipelines

Claude API / Evolution API

DATA & DATABASES

Oracle RAC / ASM / 23ai

PostgreSQL / SQL Server

Databricks / DWH (30TB+)

Data Guard / RMAN

SAP DB Administration

Performance Tuning

Backup & Recovery

ARCHITECTURE &

LEADERSHIP

Enterprise Architecture

Disaster Recovery / BCP

Security & Governance

Stakeholder Management

Team Mentoring (15+ eng.)

ITIL V3 / SCRUM

Executive Communication

PROFESSIONAL EXPERIENCE

SmartPay / Wuzi

Senior DevOps & Cloud Architect

Oct 2025 – Mar 2026

Ciudad de México · Remote

Oracle Corporation

Cloud Platform Engineer — Cloud & Database Platforms Feb 2022 – Aug 2025

Ciudad de México · Remote

Designed and operated enterprise-grade AKS clusters with secure networking, hardening, Helm-based deployments, and GitOps automation via Argo CD, supporting fintech-grade SLAs.

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Architected AI-driven automation workflows using LLM APIs and n8n orchestration to enhance log analysis, incident diagnostics, and operational decision-making in production.

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Contributed to early RAG-based knowledge-retrieval system design, enabling AI-assisted internal diagnostics for L2/L3 support teams.

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• Implemented KEDA event-driven autoscaling, reducing compute costs by 38% across Kubernetes workloads.

• Delivered production-grade CI/CD pipelines (.NET, Python, SQL, Databricks), accelerating deployment frequency by 60%. Automated multi-environment infrastructure provisioning with Terraform and ARM templates, enforcing governance and consistency at scale.

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• Built full observability stacks (Prometheus · Grafana · Azure Monitor), improving MTTD by 40% across mission-critical services. Partnered with CTO, DevOps, Data, and Product teams to define cloud governance frameworks, DevOps standards, and DR readiness strategy.

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Ranked #1 worldwide in FY25 for service requests resolved with >95% customer satisfaction across Fortune 500 and global enterprise accounts.

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TotalPlay

Solutions Architect Manager

May 2021 – Jun 2024

México · Remote

Operadora Central de Estacionamientos

Infrastructure Director

Jan 2018 – Mar 2021

México

ALSEA

Infrastructure & QA Specialist

Jan 2013 – Dec 2017

México

Grupo Salinas / Elektra

Oracle & SAP Database Architect

Jan 2007 – Dec 2012

México

Acted as escalation architect for complex Oracle RAC, ASM, Data Guard, and hybrid cloud architectures at petabyte scale across regulated industries.

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Applied data-driven diagnostic automation that later evolved into AI-assisted analysis workflows for incident resolution and operational insights.

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• Led DR design reviews, backup strategy optimization, and zero-data-loss recovery simulations for Fortune 500 clients.

• Delivered large-scale patching and upgrade cycles (RU/RUR) with zero downtime across mission-critical production environments. Reduced operational risk by automating diagnostics, health checks, and DR validation — establishing repeatable runbooks adopted organization-wide.

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Served as principal architect for hybrid cloud and on-prem telecom platform modernization across Azure, AWS, and OCI — defining landing zones, target architectures, and migration roadmaps.

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Directed and mentored a multidisciplinary engineering team across infrastructure, databases, networking, security, and DevOps, institutionalizing a DevOps-first culture through CI/CD and IaC.

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Led end-to-end architecture for mission-critical OLTP and DWH workloads (30TB+), defining migration strategies and performance optimization roadmaps.

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Designed and automated infrastructure provisioning, monitoring, and incident workflows using Terraform, PowerShell, Bash, and Azure DevOps.

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Designed large-scale data and automation architectures that served as the foundational layer for later integration of AI-driven systems and advanced analytics pipelines.

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Reduced operating costs by 18% through cross-team infrastructure modernization; cut infrastructure spend by 20% via cloud migrations while improving availability.

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Owned technology strategy, operations, and risk management for nationwide parking and payment platforms; led architecture and performance of Oracle, SQL Server, Linux, and Windows environments.

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• Defined and executed modernization initiatives covering automation of backups, monitoring, DR drills, and capacity planning. Established observability frameworks and data-driven operational practices that later enabled integration of AI-driven monitoring and intelligent automation systems.

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Served as executive-level liaison between IT operations, vendors, and business stakeholders; reduced operational risk through proactive monitoring and standardized health checks.

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Coordinated cross-functional teams (infrastructure, QA, database, networking) to ensure platform stability during peak retail operations across 1,800+ locations.

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• Supported and optimized Oracle-based high-transaction retail systems; led RCA investigations improving platform reliability. Contributed to early automation, monitoring, and standardization efforts that later enabled full DevOps adoption across the organization.

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Administered large-scale Oracle RAC, ASM, and SAP databases ensuring HA and performance for high-volume financial and retail transactional workloads.

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• Performed database performance tuning, capacity planning, RMAN backup/recovery, and incident resolution in 24x7 environments. Designed and executed Disaster Recovery Plans (DRP) defining RTO/RPO objectives and conducting controlled DR simulations for Oracle and SAP financial platforms.

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José Miguel Aragón Rios • ********@******.*** • +52-56-204*-**** Page 2 of 3

AI INNOVATION LAB — PERSONAL R&D (2024–PRESENT)

FlowIA Studio

Principal AI Architect 2024 – Present

CERTIFICATIONS

AWS Solutions Architect – Professional (SAP-C02) Jun 2025 AWS Solutions Architect – Associate Dec 2021

Microsoft Azure Solutions Architect Expert (AZ-305) May 2026 Microsoft Azure AI Fundamentals (AI-900) May 2026

Azure Network Engineer Associate (AZ-700) Mar 2025 Azure Virtual Desktop (AZ-140) Mar 2025

Azure Fundamentals (AZ-900) Jun 2022

Generative AI Professional Aug 2025

Oracle Certified Professional 19c Oct 2021

Oracle 23ai Associate Jul 2025

Oracle Linux 8 Advanced Professional Mar 2024

OCI Networking Professional May 2024

SCRUM –

ITIL V3 –

EDUCATION & LANGUAGES

Bachelor of Science — Systems Engineering

Universidad del Valle de México 2001

Spanish — Native

English — C2 Proficient (EF SET

Certified)

Designed and implemented AI automation solutions using LLMs, RAG architectures, AI Agents, and workflow orchestration platforms

(n8n, Claude API, Evolution API) to solve real-world enterprise automation challenges.

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Architected B2B autonomous prospecting system with 5 specialized AI agents (Scout, Analyst, Strategist, Outreach Specialist, Learning Engine) deployed on self-hosted VPS infrastructure.

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Built LIPP (Log Intelligence Pre-Processor) — AI-powered log analysis system integrating Azure Application Insights with GPT-4 for automated incident diagnostics and operational intelligence.

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Implemented Retell AI voice agent with Asterisk AMI bridge and CRM integration — demonstrating production-grade AI-driven workflow automation at enterprise scale.

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José Miguel Aragón Rios • ********@******.*** • +52-56-204*-**** Page 3 of 3

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