Senior Operations & Property Management Leader

MARK A. PARRILLA

Operations Manager Senior Property Manager Project Coordinator

Port St. Lucie, FL ************@**.***

PROFESSIONAL PROFILE

Operations and Property Management leader with 20+ years of experience directing residential communities, coordinating large-scale projects, improving operational performance, and leading high-performing teams. Extensive background managing vendors, budgets, facilities, staffing, and customer relations while delivering exceptional service and operational efficiency. Bilingual in English and Spanish with a Bachelor of Science in Information Technology. CORE STRENGTHS

Property Management • Operations Leadership • Project Coordination • Vendor Management • Budget Administration • Team Leadership • Staff Development • Process Improvement • Microsoft Office • Yardi • OnSite • QuickBooks • Jira • CRM Platforms CAREER HIGHLIGHTS

• 20+ years leading operations, property management, staffing, and project coordination.

• Managed vendors, maintenance teams, contractors, and office staff.

• Coordinated statewide implementation projects across Florida.

• Experienced in budgeting, AP/AR, payroll, purchasing, and reporting.

• Developed SOPs and streamlined operational processes.

• Bilingual English/Spanish professional.

PROFESSIONAL EXPERIENCE

Personal Assistant – Two City Plaza (2023–Present)

• Manage operations for two luxury residences.

• Coordinate vendors, maintenance, contractors, and staff.

• Oversee scheduling, budgeting, and projects.

Property Manager – Legacy Melrose (2020–2023)

• Directed daily operations.

• Managed maintenance, vendors, AP/AR, and resident relations.

• Led marketing and operational improvements.

Project Coordinator – Randstad Technologies (2018–2020)

• Coordinated statewide technology implementation projects.

• Managed reporting, procurement, and stakeholder communication. ADDITIONAL EXPERIENCE

Property Manager – Triumph Staffing Project Coordinator – Coast to Coast Forms Account Representative – Revelex Customer Service Manager – iUniforms Leasing Professional – Greystar Marketing Manager – 4th Generation Organic Market Outreach Project Coordinator – Bridges of Lake Worth West Branch Manager – General Labor Staffing Senior Staffing Specialist

– Oasis Staffing Office Manager – Homes of Distinction Realty District Manager – Petland EDUCATION

Bachelor of Science in Information Technology — Broward College LEADERSHIP & RECOGNITION

President & Board Chairman – Genesis Neighborhood Association / Leocadia Fonseca Foundation Former Board Member – City of Lake Worth Planning & Zoning Board Hero of Lake Worth Award (2012)

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