Behavior Support and Crisis Intervention Specialist
Resume:
Britney Lipscomb
Fairmont, WV *****
************@*****.***
Professional Summary
I have a large variety of skills that I have acquired over the years. I’m very diligent and efficient in my work. I feel it’s always good to strive to do better and make self improvements. I’m very teachable and eager to learn new skills.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Health Service Worker
William R. Sharpe Jr. Hospital-Weston, WV
September 2024 to Present
• Implemented crisis intervention strategies to de-escalate potentially volatile situations and ensure the safety of both patients and staff
• Facilitated group therapy sessions focused on topics such as stress management, anger management, coping skills development, and relapse prevention
• Monitored patient progress through regular evaluations of symptoms and behaviors using standardized assessment tools
• Maintained accurate documentation of patient interactions, treatments provided, medications administered or prescribed in electronic medical records (EMR) system
• Responded promptly to emergency situations involving suicidal ideation or self-harm attempts
• Maintained a safe environment by implementing appropriate security measures and monitoring patient behavior closely
• Provided compassionate and comprehensive care to patients with psychiatric disorders, including assessment, diagnosis, medication administration, and therapeutic interventions Behavior Support Specialist
Genesis Youth Crisis Center-Clarksburg, WV
August 2018 to Present
Meet basic and immediate needs of residents.
Trained in crisis intervention, Keep a safe, managed, and structured environment as well as atmosphere. Keep current and accurate records of documents of each resident. Also in charge of maintaining the filling system. Filing paper work and creating new files for new residents. Office Coordinator
WV Department of Highways-Fairmont, WV
December 2022 to September 2024
I am currently the office Coordinator for Marion county I have efficiently assist with running the administrative side of the county. Such as payroll, inventory, data collection and entry, running reports, filing, and tracking time, and work orders.
Automotive Service Writer
Harry Green Chevrolet Nissan-Clarksburg, WV
August 2020 to November 2022
• Write service orders that describe the customer’s issues and requests.
• Pass those orders to the technicians.
• Act as the “go-between” if technicians find additional problems.
• Sales & Recommendations
• Suggest preventive maintenance (like oil changes, brake checks, or tire rotations).
• Upsell additional services that might benefit the customer.
• Documentation & Records
• Keep detailed records of customer visits, repairs, and costs.
• Ensure warranties and recalls are documented properly.
• Customer Service
• Keep customers updated on progress.
• Answer questions and handle complaints.
• Go over the final bill and explain charges.
Automotive Service Writer
Harry Green Chevrolet Nissan-Clarksburg, WV
August 2020 to November 2022
• Write service orders that describe the customer’s issues and requests.
• Pass those orders to the technicians.
• Act as the “go-between” if technicians find additional problems.
• Sales & Recommendations
• Suggest preventive maintenance (like oil changes, brake checks, or tire rotations).
• Upsell additional services that might benefit the customer.
• Documentation & Records
• Keep detailed records of customer visits, repairs, and costs.
• Ensure warranties and recalls are documented properly.
• Customer Service
• Keep customers updated on progress.
• Answer questions and handle complaints.
• Go over the final bill and explain charges.
Care giver
Self Own Business-West Union, WV
January 2013 to August 2018
I personally took care of elderly bed ridden people who needed assistance with everyday activities. Cashier
Tractor Supply Company-Clarksburg, WV
March 2011 to November 2011
• Opened and closed store
• Greeted every customers
• Assisted guests and customers as needed
• Helped customers and guests find what they are looking for
• Operated cash register[s]
• Counted out cash drawers
• Handled refunds
• Stocked merchandise
Education
Education (High school or equivalent)
Doddridge County High School-West Union, WV
August 2005 to May 2009
Upper secondary education
Skills
Microsoft Access Supervising experience Residential Cleaning Professional email communication Phone call management Outdoor work Administrative experience Front desk Crisis Intervention Research Order placement Caregiving Accounting systems Accounts receivable Accounting Staff supervision Inventory management Medical records Google Workspace Teamwork Microsoft Excel Office experience Home Care Driving Case Management OEM Attention to detail Crew management Database systems Power tools Productivity software Dealership experience Data entry Office activity coordination Time management Personal Assistant Experience Medical administrative support Childcare Care Giver Accounts payable Clerical experience Outside sales QuickBooks Hospital experience Nannying Document review (document control) Dispatching Office management Recreation Office supply management Multitasking PA Text messaging Applied Behavior Analysis Sales Writing skills Cleaning Senior Care Transportation planning Microsoft Outlook Basic math Babysitting Expense management Nanny Working with people with autism Medical office experience Organizational skills Personal Care Accounts receivable management Autism Experience Computer operation Home & community care experience Order processing Order picking Technical Proficiency
Certifications and Licenses
Driver's License
First Aid Certification
CPR Certification
CPR & First Aid
April 2018 to April 2020
BLS Certification
Chauffeur's Permit
CPR/First Aid
Drivers License
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