AI, DevOps & Automation QE Manager

G KANAGA PRIYA

QE Manager (AI, DevOps, Automation & Performance Engineering)

Location: India Phone: 0091 - 988-***-****

Email: *********@*****.*** LinkedIn: Kanaga Priya Gopinath

PROFESSIONAL SUMMARY

Strategic Manager with 20 years of IT experience across Quality Engineering, Project, Program & Delivery Management. Specialized in AI-Driven SDLC/STLC, DevOps, Scalable Automation Frameworks, Performance & Security testing, with a proven ability to deliver high-impact, business-driven outcomes. Proven track record of delivering high-ROI solutions, including $1.8M+ AUD in cost avoidance for major financial institutions through innovation & automation. Expert in establishing Test Centre of Excellence (TCOE) & leading multiple concurrent projects and managing cross-functional teams of 50+ across Banking, Healthcare, ERP, CRM (MS Wealth Dynamix), E-Commerce and Real Estate Management Domains. Recognized for driving quality transformation, delivery excellence, operational efficiency, and stakeholder satisfaction through innovative engineering practices and strong leadership.

CORE COMPETENCIES

Strategic Leadership: TCOE Setup, RFP/Proposals, Quality Strategy, Program & Project Management, Resource Management, RFP/Proposal Development & Stakeholder Management.

AI & Emerging Technology: Gen AI, AI/ML Model testing, Agentic AI Solutions, AI-Assisted Test Automation & CI/CD/CT Pipeline integration.

Quality Engineering: Enterprise Test Strategy, Test Automation Frameworks, Mobile, API Testing, Performance Engineering, Continuous Testing, Shift-Left & Shift-Right Testing, and Quality Metrics.

Automation, Performance & Security: UFT, Playwright, LoadRunner, Stromrunner, JMeter, Burp Suite, SonarQube & Postman.

QE, Project, Program & Delivery Management: Agile, Scrum, SAFe, Waterfall, Release Management, Product & QE Roadmap Planning, Strategic Roadmap Execution, Milestone Planning, Cross-functional Team Leadership, Risk & Dependency Management, Stake holder Management, Executive Reporting.

Domain Expertise: Banking (NAB), Healthcare (Epic, MuleSoft & Salesforce), ERP (JD Edwards), CRM (Salesforce & Microsoft Wealth Dynamix), E-Commerce, Real Estate Management.

PROFESSIONAL EXPERIENCE

Altimetrik (SLK), India Manager Software – Quality (Automation & Performance) May 2024 – Present

Implemented Agentic AI solutions across the STLC, reducing manual and automation test script creation effort by 25% for the NYL project.

Led the analysis of Tosca automation scripts and architected a scalable, reusable Playwright automation framework, increasing automated test coverage by 30% across the Alcon project

Orchestrated Continuous Testing (CT) in CI/CD pipelines, reducing Product Development Lifecycle (PDL) by 15% through automated smoke & regression suites.

Drove AI adoption across the SDLC, reducing manual effort by 30% and enhancing delivery efficiency for the Fifth Third Bank project.

Conducted application Assessments/RPI and developed RFP proposals for Discover Xpress.

Established quality governance, defined quality KPIs, and drove continuous process improvements to ensure predictable, high-quality delivery.

PeopleOne, India Manager – Product Quality Jan 2021 – Apr 2024

Managed end-to-end QA delivery for a Digital LMS, achieving a 98% defect-free production release rate for legacy & new product launches.

Integrated SonarQube into the workflow, improving code quality & reducing technical debt by 20%.

Achieved desired SLA via fine-tuned system by leveraging performance testing using JMeter and Blaze Meter.

Directed the migration of high-volume ABB customer data to new platforms with zero data loss and minimal business disruption

Mentored and led a team of 20+ QE Engineers, delivering 100% on-time execution across manual, Automation, Performance and Security Testing.

Collaborated with cross-functional teams to align project scope, quality objectives, and delivery milestones, ensuring successful execution and customer satisfaction.

Accenture, India Associate Manager (DevOps, Automation & Performance) May 2017 – Oct 2020

Delivered $1.8M AUD cost avoidance in FY’19 for National Australian Bank through innovative in-house automation solution, including Auto SDK, Auto Cop & Script Uplifter

Upskilled & converted 60% of non-QE resources into Quality Engineers, increasing team capacity by 40%.

Developed reusable automation assets, including Auto SDK and Script Uplifter, reducing regression testing cycle time by 35%.

Implemented DevOps and CI/CD pipelines for Bon Secours Mercy Health using Jenkins, Azure DevOps, Copado, for salesforce deployment, GitLab, SonarQube, Nexus, and MuleSoft API deployments.

Led cloud-based performance testing using StormRunner, enabling scalable load testing, faster bottleneck identification, improved application stability, and enhanced system performance.

Established standardized QA Process and led multiple strategic projects, driving planning, execution, risk management, stakeholder engagement, and on-time delivery across distributed teams and complex technology landscapes.

Lionbridge, India Test Manager Jan 2015 – Apr 2017

Architected VeriTest AF, achieving tool-agnostic automation for Web, Mobile, & Desktop that improved cross-platform coverage by 40%.

Spearheaded pre-sales efforts & pilot setups, directly securing the Menards project & expanding the client portfolio (Google, Adobe, Motorola).

Spearheaded pre-sales initiatives, solution demonstrations, and pilot implementations, securing the Menards engagement and expanding the client portfolio to include Google, Adobe, Motorola, HP, Charles Stanley, Microsoft Wealth Dynamix, Pearson, and Sigma Care.

Successfully implemented the VeriTest AF framework across multiple enterprise clients, accelerating automation adoption and standardizing quality engineering practices.

Managed 40–50 QA engineers across multiple projects, oversee test strategy, delivery governance, resource planning, stakeholder engagement, and quality outcomes.

Managing multiple projects delivery and ensuring on-time delivery, Onshore and Offshore team

Collaborated with cross-functional teams in Agile environments to ensure timely delivery of quality releases.

Directed multiple strategic programs, aligning delivery roadmaps, managing dependencies, mitigating risks, and ensuring successful execution in line with business objectives.

CSC, India Lead Consultant & Application Delivery Jan 2010 – Dec 2014

Managed JDE Optimization for Chevron (Australia), delivering modules across SCM, HR, & Finance using Agile/Sprint methodologies.

Designed and implemented a Hybrid Automation Framework for JDE Optimization & Synergy applications using QTP to deliver scalable, reusable & efficient test automation.

Led automation for Epic Systems (Kaiser Permanente), reducing release testing cycles by 20% through a component-based approach (CBA).

Resolved system performance issues by identifying root causes and implementing effective solutions to improve application stability and efficiency.

Led end-to-end program and project delivery for distributed onshore and offshore teams, ensuring on-time delivery, effective risk management, budget adherence, and seamless cross-functional collaboration

Comp Consult (USA) QA Lead Jul 2007 – Dec 2009

Increased reusability by 60% with a Data-Driven Framework for EAMS - State of California.

Optimized system response by 30% after identifying 15+ bottlenecks via LoadRunner.

Tested EAMS integrations with IBM Curam, IBM FileNet, IBM Cognos Analytics, credit card transactions, Data Mailer, and batch programs for E-Form and OCR (Optical Character Recognition) data processing.

Involved in end-to-end testing including GUI, functional, regression, smoke, UAT, integration, and backend testing across applications.

iNautix Technologies SQA Engineer Aug 2005 – May 2007

Reached 70% automation coverage for BNY Mellon internet trading platforms.

Ensure regression testing coverage of online brokerage applications supporting trading in the New York Stock Exchange and NASDAQ markets.

Reduced legacy regression time by 40% using QTP and RUMBA interfaces.

Ntrust Infotech Software Engineer Dec 2003 – Aug 2005

Cut regression cycles from 5 days to 2 days for Real Estate apps.

Verified stability for 20% increased concurrent user loads.

Performed various types of testing using Quick Test Professional, LoadRunner, and Test Director.

TECHNICAL SKILLS & EDUCATION

AI Tools: Agentic AI, Generative AI, Claude AI, ChatGPT, Gemini, GitHub & MS Co-pilot.

Automation/Testing: Playwright, Selenium, Appium, Cypress, UFT, Cucumber, Tosca.

Performance/Security: LoadRunner, Stromrunner, JMeter, SonarQube, Burp Suite.

DevOps/Management: JIRA, GitHub Actions, Jenkins, AWS, Azure, ALM.

Education: B.E. Computer Science & Engineering – University of Madras.

Award: Automation Award for contribution Innovation on Podium Automation Nov-2018

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