Dedicated Security Supervisor Seeking Cybersecurity Role

Sharon Presley

Chicago, IL ***** Phone: 224-***-**** Email: ******.*****@*****.*** Credly Profile: https://www.credly.com/users/sharon-presley.ff1a9cb7

Professional Summary

Dedicated and dependable security professional with experience supervising secondshift operations in a highprofile corporate environment. I am skilled in access control, incident response, and team leadership. Recognized for maintaining a safe workplace, resolving conflicts calmly, and supporting smooth daily operations. Currently pursuing a Bachelor of Science in Cybersecurity to expand technical knowledge and advance into higherlevel security and technology roles.

Skills

Security Operations & Patrol

Team Leadership & Training

Access Control & Surveillance Monitoring

Incident Response & Documentation

CPR & First Aid Certified

Conflict Resolution & Deescalation

Customer Service & Communication

Time Management & Reliability

Professional Experience

Second Shift Supervisor

Allied Universal Security – McDonald’s Headquarters Chicago, IL Feb 2024 – Present

Supervise secondshift security operations for a major corporate headquarters, ensuring a safe environment for employees, executives, and visitors.

Monitor surveillance systems and access control points, identifying and responding to potential security concerns in real time.

Train, mentor, and evaluate new officers to maintain consistent performance and adherence to safety protocols.

Conduct detailed incident investigations and prepare accurate reports for management review.

Coordinate with corporate staff and law enforcement when necessary to resolve issues quickly and professionally.

Improved shift efficiency by organizing patrol routes and streamlining officer communication.

Education

Bachelor of Science in Cybersecurity (In Progress)

University of Phoenix Jul 2025 – Present

High School Diploma

Graduated June 2016

Certifications

CPR Certified

First Aid Certified

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