K A Y L A D E L C I D KD
D R U G S C R E E N I N G A S S O C I ATE
C O N T A C T
**************@*****.***
** ****** **. ******. ** 39475
JONES COUNTY JUNIOR COLLEGE
Computer Science
2006-2007
E D U C A T I O N
S K I L L S
Verbal & Written Communication
Attention to detail
Customer Service
Time Management
Multitasking
Adaptability
Critical Thinking
Problem Solving
Computer/software proficiency
Data Entry/Analysis
English
L A N G U A G E S
P R O F I L E S U MMARY
Motivated and dependable professional seeking to begin a career as Drug Screening Associate. Brings strong attention to detail, excellent communication skills, and a commitment to accuracy and confidentiality. Experienced in following procedures, maintaining organized records, and providing respectful customer service. Eager to learn testing protocols and contribute to a safe and professional work environment.
WORK E X P E R I E N C E
2021 - PRESENT
Southern Notary
Notary Public
Maximus 2021-2025
Customer Service Representative
Garco Home Improvements 2018 - 2020
Secretary
Ensured all signatures were properly witnessed and documented according to state laws before applying official stamp and seal. Verified identities by checking government issued photo ID’s before preforming notarial acts.
Organized digital files for easy access when needed for reference or audit purposes.
Developed strong working knowledge of notary laws and regulations in the state of MIssissippi
committed to delivering excellent customer service while working in a fast paced environment.
Made recommendations according to customer needs on Medicare Advantage and prescription drug plans.
Handled high volume of calls from customers regarding their Medicare accounts and provided accurate information in a timely manner.
Maintained accurate and up to date records of construction projects, including daily reports, invoices and contracts. Maintained time keeping information, processed and submitted payroll.
Managed multiple phone lines efficiently, responded promptly to inquiries and directing calls accordingly.