Property Manager, Digital Marketing & Operations

SHAWANDA WRIGHT

Plantation, FL • 786-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

Results-driven Property Manager with 10+ years of experience in property management, hospitality, and operations. Proven track record of increasing occupancy, reducing costs, and improving tenant satisfaction. Skilled in digital marketing, social media management, and online reputation strategies.

PROFESSIONAL EXPERIENCE

Property Manager Redwood RE Management LLC – Miami, FL 2024 – 2026

Oversaw daily operations of residential and commercial properties

Reduced maintenance costs by 15%

Increased tenant retention and reduced vacancies by 15%

Led digital marketing initiatives and social media campaigns

Managed online listings (Zillow, Apartments.com)

Front Office Manager Holiday Inn – Miami, FL 2022 – 2024

Managed front office operations and staff training

Maintained high guest satisfaction scores

Handled OTA platforms (Expedia, Booking.com)

Managed online reviews and guest engagement

Assistant Property Manager Invitation Homes 2019 – 2022

Coordinated maintenance operations and reporting

Managed tenant compliance and documentation

Supported digital marketing and leasing performance

Assistant Manager CARLISLE Management 2014 – 2019

Increased occupancy from 54% to 98%

Managed operations, financials, and compliance

Supported leasing and marketing strategies

Office Manager LE CHIC Hair Designs 2004 – 2010

Managed operations, billing, and vendor relations

Led marketing and social media efforts

Developed promotions and retention strategies

SKILLS

Property Management • Tenant Relations • Digital Marketing • Social Media (Instagram, Facebook, TikTok) • Online Reputation Management • Leasing & Occupancy Growth • Administrative Leadership

EDUCATION

High School Diploma – Miami Jackson Senior High, Miami, FL

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