BERENICE CARIPE
Retail Associate Customer Experience Arts & Culture
Miami, FL
*******@*****.***
LinkedIn: linkedin.com/in/berenice-caripe-b8b551242 Etsy Shop: theqbbstudio.etsy.com
PROFESSIONAL SUMMARY
Customer-focused Retail Associate with 5+ years of experience delivering engaging service in retail, cultural, and exhibition environments. Strong background in guest relations, POS operations, and merchandising, with recent experience supporting a luxury fashion exhibition at ICA Miami. Passionate about arts, craftsmanship, and cultural storytelling, with the ability to create memorable visitor experiences. Bilingual, highly organized, and known for a polished, professional presence. CORE SKILLS
• Retail Sales & Guest Engagement
• POS Systems & Cash Handling
• Merchandising & Inventory Support
• Product Knowledge & Demonstration
• Customer Service Excellence
• Team Collaboration
• Multitasking in Fast-Paced Environments
• Attention to Detail
• Visual Merchandising
• Computer Skills (Email, Internet, MS Suite)
PROFESSIONAL EXPERIENCE
An Exhibition Attendant for the Dolce & Gabbana Exhibition Miami Miami, FL 2026 – Present
• Provides guest services,
• Monitors artwork/garments,
• Ensure visitor’s safety,
• and offers information on the exhibition.
This temporary, public-facing role requires strong communication skills and a focus on maintaining high brand luxury standards
Event Specialist – Advantage Solutions
Miami, FL 2025 – Present
• Serve as a brand ambassador by engaging guests through product demonstrations in high-traffic retail environments
• Communicate product features clearly and enthusiastically to drive sales and guest satisfaction
• Maintain an organized, clean, and welcoming presence on the sales floor
• Handle multiple guest interactions simultaneously while meeting sales goals Owner & Artist – The QBB Studio (Retail & Online Art Business) Miami, FL 2020 – Present
• Operate and manage a small art-based retail business focused on handcrafted quilling artwork
• Handle POS transactions, payments, invoicing, and cash management
• Manage inventory, packaging, shipping, and restocking of merchandise
• Communicate product stories and artistic value to customers to drive sales
• Provide personalized customer service, fostering repeat customers and positive reviews
• Demonstrated strong interest in arts, craftsmanship, and cultural expression Merchandise Associate – Marshalls
Miami, FL 2019 – 2020
• Delivered high-quality customer service in a fast-paced retail store
• Operated POS systems and handled cash and card transactions accurately
• Assisted with merchandising, inventory organization, and pricing accuracy
• Maintained store presentation standards and supported team goals Cleaning Staff – YML Cleaning Services
Miami, FL 2020 – 2022
• Maintained cleanliness and organization in commercial and public spaces
• Followed safety procedures and physical job requirements
• Demonstrated reliability, stamina, and attention to detail EDUCATION
Associate Degree in Business Administration
ASA College – Miami, FL
Graduated: December 2018
GPA: 3.88